Deprecated API

Contents

• Deprecated Interfaces
• Deprecated Methods

Deprecated Interfaces

Interface and Description
com.atlassian.servicedesk.api.requesttype.RequestTypeQueryParameters use RequestTypeQuery instead
com.atlassian.servicedesk.api.request.RequestTypeUpdateParameters use CustomerRequestUpdateParameters instead Parameters to update an RequestType of an CustomerRequest

Deprecated Methods

Method and Description
com.atlassian.servicedesk.api.comment.ServiceDeskCommentService.createInternalComment(ApplicationUser, ValidatedInternalCommentParameters) use ServiceDeskCommentService.createServiceDeskComment(ApplicationUser, ServiceDeskCommentCreateParameters)
com.atlassian.servicedesk.api.comment.ServiceDeskCommentService.createPublicComment(ApplicationUser, ValidatedPublicCommentParameters) use ServiceDeskCommentService.createServiceDeskComment(ApplicationUser, ServiceDeskCommentCreateParameters)
com.atlassian.servicedesk.api.requesttype.RequestTypeService.getAllRequestTypes(ApplicationUser) use RequestTypeService.getRequestTypes(ApplicationUser, RequestTypeQuery) instead Retrieves a list of RequestType that a user has permission to see
com.atlassian.servicedesk.api.license.ServiceDeskLicenseService.getLicenseType() This method is not applicable anymore and will always return ABP
com.atlassian.servicedesk.api.license.ServiceDeskLicense.getLicenseType() This method is not applicable anymore and will always return ABP
com.atlassian.servicedesk.api.requesttype.RequestType.getPortalId() to be removed Gets the id of the portal that this request type belongs to
com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService.getRequestForIssue(ApplicationUser, Issue) use ServiceDeskCustomerRequestService.getCustomerRequests(ApplicationUser, CustomerRequestQuery) instead Retrieves a CustomerRequest that is associated with the given issue
com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService.getRequestForIssueOverrideSecurity(Issue) use ServiceDeskCustomerRequestService.getCustomerRequests(ApplicationUser, CustomerRequestQuery) instead Retrieves a CustomerRequest that is associated with the given issue ignoring all security constraints. You should not use this method normally, use ServiceDeskCustomerRequestService.getRequestForIssue(ApplicationUser, Issue) instead, this should only be used when performing administrative tasks where you need access to a request regardless of permissions or without a user.
com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService.getRequestForKey(ApplicationUser, String) use ServiceDeskCustomerRequestService.getCustomerRequests(ApplicationUser, CustomerRequestQuery) instead Retrieves a CustomerRequest that is associated with the given issue key
com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService.getRequestForKeyOverrideSecurity(String) user ServiceDeskCustomerRequestService.getCustomerRequests(ApplicationUser, CustomerRequestQuery) instead Retrieves a CustomerRequest that is associated with the given issue key ignoring all security constraints. You should not use this method normally, use ServiceDeskCustomerRequestService.getRequestForKey(ApplicationUser, java.lang.String) instead, this should only be used when performing administrative tasks where you need access to a request regardless of permissions or without a user.
com.atlassian.servicedesk.api.requesttype.RequestTypeService.getRequestTypeForIssue(ApplicationUser, Issue) use RequestTypeService.getRequestTypes(ApplicationUser, RequestTypeQuery) instead Retrieves a RequestType for a Issue
com.atlassian.servicedesk.api.requesttype.RequestTypeService.getRequestTypeForIssueOverrideSecurity(Issue) use RequestTypeService.getRequestTypes(ApplicationUser, RequestTypeQuery) instead Retrieves a RequestType for a Issue ignoring all security constraint You should not use this method normally, use RequestTypeService.getRequestTypeForIssue(com.atlassian.jira.user.ApplicationUser, com.atlassian.jira.issue.Issue) instead, this should only be used when performing administrative tasks where you need access to a request type regardless of permissions or without a user.
com.atlassian.servicedesk.api.requesttype.RequestTypeService.getRequestTypeForRequest(ApplicationUser, CustomerRequest) use RequestTypeService.getRequestTypes(ApplicationUser, RequestTypeQuery) instead Retrieves a RequestType for a CustomerRequest
com.atlassian.servicedesk.api.requesttype.RequestTypeService.getRequestTypeForRequestOverrideSecurity(CustomerRequest) use RequestTypeService.getRequestTypes(ApplicationUser, RequestTypeQuery) instead Retrieves a RequestType for a CustomerRequest ignoring all security constraint You should not use this method normally, use RequestTypeService.getRequestTypeForIssue(com.atlassian.jira.user.ApplicationUser, com.atlassian.jira.issue.Issue) instead, this should only be used when performing administrative tasks where you need access to a request type regardless of permissions or without a user.
com.atlassian.servicedesk.api.requesttype.RequestTypeService.getRequestTypes(ApplicationUser, RequestTypeQueryParameters) use RequestTypeService.getRequestTypes(ApplicationUser, RequestTypeQuery) instead Retrieve a list of RequestType in the given Portal, or a specific RequestType if its requestTypeId is given
com.atlassian.servicedesk.api.comment.ServiceDeskCommentService.getServiceDeskCommentByJiraComment(ApplicationUser, Comment) use ServiceDeskCommentService.createServiceDeskComment(ApplicationUser, ServiceDeskCommentCreateParameters)
com.atlassian.servicedesk.api.customer.CustomerContextService.inCustomerContext(Callable<T>) Use CustomerContextService.runInCustomerContext(NoExceptionsCallable) instead. Boxing underlying exceptions causes log spam due to BrokenPipeExceptions being boxed and hence not recognised as such
com.atlassian.servicedesk.api.customer.CustomerContextService.inCustomerContext(Runnable) use CustomerContextService.runInCustomerContext(NoExceptionsCallable) instead
com.atlassian.servicedesk.api.customer.CustomerContextService.outOfCustomerContext(Callable<T>) Use CustomerContextService.runOutOfCustomerContext(NoExceptionsCallable) instead. Boxing underlying exceptions causes log spam due to BrokenPipeExceptions being boxed and hence not recognised as such
com.atlassian.servicedesk.api.customer.CustomerContextService.outOfCustomerContext(Runnable) use CustomerContextService.runOutOfCustomerContext(NoExceptionsCallable) instead
com.atlassian.servicedesk.api.requesttype.RequestTypeQueryParameters.portal() to use ServiceDesk instead The Portal that holds the request types
com.atlassian.servicedesk.api.request.RequestTypeUpdateParameters.portal() to use ServiceDesk instead The Portal which CustomerRequest belongs to
com.atlassian.servicedesk.api.requesttype.RequestTypeService.queryBuilder() use RequestTypeService.newQueryBuilder() instead Create a RequestTypeQueryParameters.Builder
com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService.requestTypeUpdateParametersBuilder() use ServiceDeskCustomerRequestService.newUpdateBuilder() instead Get the builder to build RequestTypeUpdateParameters
com.atlassian.servicedesk.api.util.fp.FpKit.runnableToCallable(Runnable) This method was mainly used together with CustomerContextService to run code in/out of context. Please use runnableToNoExceptionsCallable instead
com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService.updateRequestType(ApplicationUser, RequestTypeUpdateParameters) use ServiceDeskCustomerRequestService.updateCustomerRequest(ApplicationUser, CustomerRequestUpdateParameters) instead Update the RequestType of the CustomerRequest
com.atlassian.servicedesk.api.comment.ServiceDeskCommentService.validateInternalComment(ApplicationUser, CreateInternalCommentParameters) use ServiceDeskCommentService.createServiceDeskComment(ApplicationUser, ServiceDeskCommentCreateParameters)
com.atlassian.servicedesk.api.comment.ServiceDeskCommentService.validatePublicComment(ApplicationUser, CreatePublicCommentParameters) use ServiceDeskCommentService.createServiceDeskComment(ApplicationUser, ServiceDeskCommentCreateParameters)