com.riadalabs.jira.plugins.insight.channel.external.api.facade

Interface ObjectTicketFacade

All Known Implementing Classes:

ObjectTicketFacadeImpl

@PublicApi
public interface ObjectTicketFacade

Service interface to access Assets tickets.

Since:

8.4.0

Method Summary

Modifier and Type	Method and Description
ObjectTicketsEntry	findTicketsForObject(int objectId, Long filterId, Integer limit) Retrieve all open tickets connected to the provided object.

Method Detail

findTicketsForObject

@Nonnull
ObjectTicketsEntry findTicketsForObject(int objectId,
                                                 @Nullable
                                                 Long filterId,
                                                 @Nullable
                                                 Integer limit)

Retrieve all open tickets connected to the provided object. The returned tickets will be filtered by the filter id. The logged-in user requires View permission on the tickets to be able to see them. Note: This omits tickets which are done, this is when they have a Resolution set.

Parameters:

filterId - filter the tickets based on the filter id. If filterId is null no filter will be used. E.g. in the context of Jira the filterId will be the id on an available JQL filter

limit - limit the result set to the amount of objects. If the limit is null all connected tickets will be returned