com.atlassian.jira.test.util.lic.sd

Class ServiceDeskLicenses

java.lang.Object

com.atlassian.jira.test.util.lic.sd.ServiceDeskLicenses

public final class ServiceDeskLicenses
extends Object

Some Service Desk (SD) licenses used in testing. SD has three different types of license:

License Type	SD Version	Plugin or JIRA License	Description
Tier Based Pricing (TBP)	1.x	Plugin	This is where SD has to be licensed for the same number of users as JIRA. For example, a JIRA licensed with a JIRA commercial 500 user license will require a SD commercial 500 user license. This means that every user is a SD agent (even customers).
Agent Based Pricing (ABP)	2.x	Plugin	This is where SD has its own user limit on the number of agents. The only requirement is that the the SD agent limit be less than or equal to the JIRA user limit. This allows SD to bless a subset of the JIRA users as SD agents (e.g supporters) which allows customers to only pay for the agents they need. As an added advantage people using the customer view are free.
Role Based Pricing (RBP)	3.x	JIRA	Same as the ABP (mostly) except that it is licensed as a JIRA Product rather than a plugin.

Since:

v7.0

Field Summary

Fields

Modifier and Type	Field and Description
static License	LICENSE_SERVICE_DESK_ABP Service Desk ABP license (aka.
static License	LICENSE_SERVICE_DESK_ABP_ACADEMIC Service Desk ABP academic license (aka.
static License	LICENSE_SERVICE_DESK_ABP_COMMUNITY Service Desk ABP community license (aka.
static License	LICENSE_SERVICE_DESK_ABP_EVAL Service Desk ABP evaluation license (aka.
static License	LICENSE_SERVICE_DESK_BAD_LEGACY A Service Desk legacy license with no-user count.
static License	LICENSE_SERVICE_DESK_JIRA7 Service Desk license with both application and plugin properties.
static License	LICENSE_SERVICE_DESK_JIRA7_NON_BACKWARD_COMPATIBLE Service Desk license with application properties only.
static License	LICENSE_SERVICE_DESK_RBP A JIRA based Service Desk RBP license (aka.
static License	LICENSE_SERVICE_DESK_RBP_EVAL A JIRA based Service Desk RBP evaluation license (aka.
static License	LICENSE_SERVICE_DESK_TBP Service Desk TBP license (aka.
static License	LICENSE_SERVICE_DESK_TBP_EVAL Service Desk TBP evaluation license (aka.
static License	LICENSE_SERVICE_DESK_TBP_EVAL_EXPIRED Service Desk TBP evaluation license that has already expired (aka.
static License	LICENSE_SERVICE_DESK_TBP_UNLIMITED Service Desk TBP license (aka.

Method Summary

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Detail

LICENSE_SERVICE_DESK_RBP

public static final License LICENSE_SERVICE_DESK_RBP

A JIRA based Service Desk RBP license (aka. Service Desk v3).

LICENSE_SERVICE_DESK_RBP_EVAL

public static final License LICENSE_SERVICE_DESK_RBP_EVAL

A JIRA based Service Desk RBP evaluation license (aka. Service Desk v3).

LICENSE_SERVICE_DESK_TBP_UNLIMITED

public static final License LICENSE_SERVICE_DESK_TBP_UNLIMITED

Service Desk TBP license (aka. Service Desk v1).

LICENSE_SERVICE_DESK_TBP

public static final License LICENSE_SERVICE_DESK_TBP

Service Desk TBP license (aka. Service Desk v1).

LICENSE_SERVICE_DESK_TBP_EVAL

public static final License LICENSE_SERVICE_DESK_TBP_EVAL

Service Desk TBP evaluation license (aka. Service Desk v1).

LICENSE_SERVICE_DESK_TBP_EVAL_EXPIRED

public static final License LICENSE_SERVICE_DESK_TBP_EVAL_EXPIRED

Service Desk TBP evaluation license that has already expired (aka. Service Desk v1).

LICENSE_SERVICE_DESK_ABP

public static final License LICENSE_SERVICE_DESK_ABP

Service Desk ABP license (aka. Service Desk v2) with 100 agents.

LICENSE_SERVICE_DESK_ABP_EVAL

public static final License LICENSE_SERVICE_DESK_ABP_EVAL

Service Desk ABP evaluation license (aka. Service Desk v2).

LICENSE_SERVICE_DESK_ABP_ACADEMIC

public static final License LICENSE_SERVICE_DESK_ABP_ACADEMIC

Service Desk ABP academic license (aka. Service Desk v2).

LICENSE_SERVICE_DESK_ABP_COMMUNITY

public static final License LICENSE_SERVICE_DESK_ABP_COMMUNITY

Service Desk ABP community license (aka. Service Desk v2).

LICENSE_SERVICE_DESK_BAD_LEGACY

public static final License LICENSE_SERVICE_DESK_BAD_LEGACY

A Service Desk legacy license with no-user count. Its an invalid license.

LICENSE_SERVICE_DESK_JIRA7

public static final License LICENSE_SERVICE_DESK_JIRA7

Service Desk license with both application and plugin properties.

LICENSE_SERVICE_DESK_JIRA7_NON_BACKWARD_COMPATIBLE

public static final License LICENSE_SERVICE_DESK_JIRA7_NON_BACKWARD_COMPATIBLE

Service Desk license with application properties only.