com.atlassian.servicedesk.api.request.transition

Interface CustomerTransition

@PublicApi
public interface CustomerTransition

Customer transition configuration.

This configuration is normally extracted from the issue workflow and might or might not be executable by the actual customer (pending permissions, etc).

Method Summary

Modifier and Type	Method and Description
String	getOriginalTransitionName() Title of the underlying transition
Optional<String>	getOverrideTransitionName() Configured title override.
Optional<String>	getOverrideTransitionSubmitName() Configured submit name override.
Optional<String>	getResolutionId() Id of the underlying transition
Integer	getTransitionId() Id of the underlying transition
String	getTransitionName() Transition title to be displayed to the customer.
String	getTransitionSubmitName() Submit name to be displayed to the customer.

Method Detail

getTransitionId

Integer getTransitionId()

Id of the underlying transition

getResolutionId

Optional<String> getResolutionId()

Id of the underlying transition

getOriginalTransitionName

String getOriginalTransitionName()

Title of the underlying transition

getOverrideTransitionName

Optional<String> getOverrideTransitionName()

Configured title override.

getTransitionName

String getTransitionName()

Transition title to be displayed to the customer.

This method returns the override title, and if not set, the original title.

getOverrideTransitionSubmitName

Optional<String> getOverrideTransitionSubmitName()

Configured submit name override.

getTransitionSubmitName

String getTransitionSubmitName()

Submit name to be displayed to the customer.

This method returns the override submit name, and if not set, the original title.