com.atlassian.servicedesk.api.requesttype

Interface RequestType

All Superinterfaces:

Serializable

@PublicApi
public interface RequestType
extends Serializable

Method Summary

Modifier and Type	Method and Description
String	getDescription() Gets the description of the request type
List<RequestTypeGroup>	getGroups() The RequestTypeGroup that this RequestType belongs to.
String	getHelpText() Get the help text which provides instruction on how to use the request type.
long	getIconId() The id of the icon associated with this request type.
int	getId() Gets the id of the request type
long	getIssueTypeId() Gets the id of the IssueType that is associated with this request type
String	getName() Gets name of the request type
int	getPortalId() Gets the id of the portal that this request type belongs to

Method Detail

getId

int getId()

Gets the id of the request type

getPortalId

int getPortalId()

Gets the id of the portal that this request type belongs to

getIssueTypeId

long getIssueTypeId()

Gets the id of the IssueType that is associated with this request type

getIconId

long getIconId()

The id of the icon associated with this request type.

getName

@Nonnull
String getName()

Gets name of the request type

getDescription

@Nonnull
String getDescription()

Gets the description of the request type

getHelpText

String getHelpText()

Get the help text which provides instruction on how to use the request type. This text is displayed on the create request form. This text is different from the getDescription().

getGroups

List<RequestTypeGroup> getGroups()

The RequestTypeGroup that this RequestType belongs to.