com.atlassian.servicedesk.api.feedback

Interface RequestFeedbackDetailsService

@PublicApi
 @ParametersAreNonnullByDefault
 @ReturnValuesAreNonnullByDefault
public interface RequestFeedbackDetailsService

Provide a way to get access to the Request Feedback details that can be used with email notifications.

Since:

3.7.0

Method Summary

Modifier and Type	Method and Description
RequestFeedbackDetails	getRequestFeedbackDetails(com.atlassian.jira.user.ApplicationUser recipient, com.atlassian.jira.issue.Issue issue) For a given user and issue, will return the details required for Request Feedback, if: Provided user is the reporter of the provided issue The issue is a valid request in a service project Request Feedback is enabled for the Issue

Method Detail

getRequestFeedbackDetails

RequestFeedbackDetails getRequestFeedbackDetails(com.atlassian.jira.user.ApplicationUser recipient,
                                                 com.atlassian.jira.issue.Issue issue)

For a given user and issue, will return the details required for Request Feedback, if:

• Provided user is the reporter of the provided issue
• The issue is a valid request in a service project
• Request Feedback is enabled for the Issue

NB: This will be executed in the customer context. See CustomerContextService

Parameters:

recipient - The recipient that feedback token is requested for, who must be the reporter of issue, otherwise will error

issue - The issue that the feedback token is requested for

Returns:

RequestFeedbackDetails result

Throws:

ServiceDeskServiceException - on error