Index (Jira Service Desk 4.1.0 API)

A B C D E F G H I J L M N O P Q R S T U V W

A

add(T) - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl.Builder
addAll(Iterable<T>) - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl.Builder
addApprover(ApproverDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
addApprovers(Iterable<ApproverDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
addAttachment(AttachmentDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO.Builder
addAttachments(Iterable<AttachmentDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO.Builder
addAvatarUrls(Map<String, String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO.Builder
addChildren(RequestTypeFieldValueDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO.Builder
addChildren(Iterable<RequestTypeFieldValueDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO.Builder
addCompletedCycle(SlaInformationCompletedCycleDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO.Builder
addCompletedCycles(Iterable<SlaInformationCompletedCycleDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO.Builder
addCustomersToServiceDesk(ApplicationUser, ServiceDesk, Set<String>) - Method in interface com.atlassian.servicedesk.api.customer.CustomerService: Adds existing JSD customers to a Service Desk project.
addEntry(DateTime, MatchEvent) - Method in class com.atlassian.servicedesk.api.sla.condition.MatchConditionHistoryBuilder: Add an entry to the history.
addExpand(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
addExpand(String) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
addExpands(Iterable<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
addExpands(Iterable<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
addField(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO.Builder
addFields(Iterable<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO.Builder
addGroupId(Integer) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters.Builder
addGroupId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
addGroupIds(Iterable<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
addHit(DateTime) - Method in class com.atlassian.servicedesk.api.sla.condition.HitConditionHistoryBuilder: Add a hit to the history
addIconUrls(Map<String, URI>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO.Builder
AdditionalCommentDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.comment: This AdditionalCommentDTO is intended to be used as a nested bean within other DTOs when an action allows the user to pass an optional comment.
AdditionalCommentDTO(String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.comment.AdditionalCommentDTO
AdditionalCommentDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.comment
addOrganizationToServiceDesk(ApplicationUser, OrganizationServiceDeskUpdateParameters) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Adds an organization to a Service Desk if the user is an agent of that Service Desk.
addRequestFieldValue(CustomerRequestFieldValueDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
addRequestFieldValues(Iterable<CustomerRequestFieldValueDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
addRequestFieldValues(Map<String, Object>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO.Builder
addRequestParticipant(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO.Builder
addRequestParticipants(ApplicationUser, RequestParticipantUpdateParameters) - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantService: Add a list of ApplicationUser as participant to a given CustomerRequest.
addRequestParticipants(Iterable<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO.Builder
addRequestTypeField(RequestTypeFieldDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO.Builder
addRequestTypeFields(Iterable<RequestTypeFieldDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO.Builder
addTemporaryAttachment(TemporaryWebAttachmentDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO.Builder
addTemporaryAttachmentId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO.Builder
addTemporaryAttachmentIds(Iterable<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO.Builder
addTemporaryAttachments(Iterable<TemporaryWebAttachmentDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO.Builder
addUserName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO.Builder
addUserNames(Iterable<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO.Builder
addUsersToOrganization(ApplicationUser, UsersOrganizationUpdateParameters) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Adds users to a specified organization.
addValidValue(RequestTypeFieldValueDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO.Builder
addValidValues(Iterable<RequestTypeFieldValueDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO.Builder
addValue(T) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
addValues(Iterable<T>) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
answerApproval(ApplicationUser, Approval, ApprovalDecisionType) - Method in interface com.atlassian.servicedesk.api.approval.ApprovalService: Answer to an approval of a given approvalId The answer could be approve or decline Required permissions: - User is an approver of the approval - User can view the request that the approval belongs to
API - Static variable in class com.atlassian.servicedesk.api.request.CustomerRequestChannelSource: Source channel from which CustomerRequests are created by JIRA Service Desk's REST API or Java API
Approval - Interface in com.atlassian.servicedesk.api.approval: Representation of an approval
ApprovalDecision - Interface in com.atlassian.servicedesk.api.approval: Represent a final decision of an Approval
ApprovalDecisionRequestDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.approval
ApprovalDecisionRequestDTO(ApprovalDecisionRequestType) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestDTO
ApprovalDecisionRequestDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.approval
ApprovalDecisionRequestType - Enum in com.atlassian.servicedesk.api.rest.dto.domain.approval: This enum represents an approver's decision.
ApprovalDecisionResponseType - Enum in com.atlassian.servicedesk.api.rest.dto.domain.approval
ApprovalDecisionType - Enum in com.atlassian.servicedesk.api.approval: Represents either an approved or rejected decision.
ApprovalDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.approval
ApprovalDTO(String, String, ApprovalDecisionResponseType, boolean, List<ApproverDTO>, DateDTO, DateDTO, SelfLinkDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
ApprovalDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.approval
ApprovalQuery - Interface in com.atlassian.servicedesk.api.approval: Parameters to query Approval
ApprovalQuery.Builder - Interface in com.atlassian.servicedesk.api.approval
ApprovalService - Interface in com.atlassian.servicedesk.api.approval
Approver - Interface in com.atlassian.servicedesk.api.approval: Representation of an approval
ApproverDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.approval
ApproverDTO(UserDTO, ApprovalDecisionResponseType) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO
ApproverDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.approval
asCheckedUser() - Method in interface com.atlassian.servicedesk.api.user.UncheckedUser: Convert this UncheckedUser into an optional CheckedUser.
asDataInput() - Method in interface com.atlassian.servicedesk.spi.email.attachment.ServiceDeskEmailAttachmentMatcher.AttachmentContent: Return the content as a DataInput for consumption.
asInputStream() - Method in interface com.atlassian.servicedesk.spi.email.attachment.ServiceDeskEmailAttachmentMatcher.AttachmentContent: Return the content as a ByteArrayInputStream for consumption.
asString(Expansions) - Static method in class com.atlassian.servicedesk.api.util.expansion.ExpansionsParser: Converts a Expansions collection into a single string.
asString(Expansion[]) - Static method in class com.atlassian.servicedesk.api.util.expansion.ExpansionsParser: Converts a collection of Expansions into a single string.
asUncheckedUser() - Method in interface com.atlassian.servicedesk.api.user.CheckedUser: Convert this CheckedUser into a UncheckedUser that will never be anonymous
AsyncThenAction - Interface in com.atlassian.servicedesk.spi.automation.rulethen: Marker interface to indicate a ThenAction should be executed asynchronously.
AttachmentCreateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
AttachmentCreateDTO(List<String>, Boolean, AdditionalCommentDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO
AttachmentCreateDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
AttachmentCreateResultDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
AttachmentCreateResultDTO(CommentDTO, List<AttachmentDTO>) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO
AttachmentCreateResultDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
AttachmentDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
AttachmentDTO(String, UserDTO, DateDTO, long, String, AttachmentLinkDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
AttachmentDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
AttachmentLinkDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
AttachmentLinkDTO(URI, URI, URI, URI) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO
AttachmentLinkDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
author() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters
author(ApplicationUser) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters.Builder
AuthorizationException - Exception in com.atlassian.servicedesk.api: An Exception thrown by Jira Service Desk indicating that the current user is not authorized to perform the requested action.
AuthorizationException(ExceptionMessage) - Constructor for exception com.atlassian.servicedesk.api.AuthorizationException
AuthorizationException(ExceptionMessage, Throwable) - Constructor for exception com.atlassian.servicedesk.api.AuthorizationException

B

BadRequestException - Exception in com.atlassian.servicedesk.api: An Exception thrown by Jira Service Desk when the request to the server is malformed in some way
BadRequestException(ExceptionMessage) - Constructor for exception com.atlassian.servicedesk.api.BadRequestException
BadRequestException(ExceptionMessage, Throwable) - Constructor for exception com.atlassian.servicedesk.api.BadRequestException
Blueprint - Interface in com.atlassian.servicedesk.spi.automation.blueprint
Blueprint.BlueprintParam - Interface in com.atlassian.servicedesk.spi.automation.blueprint
body() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters: Optional text body of the Comment.
body(String) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.approval.ApprovalQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.ConfigurationDataBuilder
build() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder: Build the RuleSetConfiguration
build() - Method in interface com.atlassian.servicedesk.api.automation.execution.command.RuleExecutionCommandBuilder: Build the actual oder
build() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageBuilder: Build the rule message
build() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.customer.CustomerCreateParameters.Builder
build() - Method in class com.atlassian.servicedesk.api.field.impl.RequestTypeFieldValueImpl.BuilderImpl
build() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldValue.Builder
build() - Method in interface com.atlassian.servicedesk.api.organization.CreateOrganizationParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationServiceDeskUpdateParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationsQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.organization.UsersInOrganizationQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.organization.UsersOrganizationUpdateParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.project.creation.MigrateProjectParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.queue.QueueQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.queue.QueueRequestQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Build the parameters
build() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestIssueQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestStatusQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestUpdateParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantUpdateParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionExecutionParameters.Builder: Build the parameters object
build() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionQuery.Builder
build() - Method in interface com.atlassian.servicedesk.api.request.type.CustomerRequestTypeQuery.Builder: Build the query
build() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeDeleteParameters.Builder
build() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery.Builder: Build the query
build() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeUpdateParameters.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.AdditionalCommentDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationCreateDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.status.CustomerRequestStatusDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization.OrganizationServiceDeskUpdateDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO.Builder
build() - Method in class com.atlassian.servicedesk.api.sla.condition.HitConditionHistoryBuilder: Build a history object
build() - Method in class com.atlassian.servicedesk.api.sla.condition.MatchConditionHistoryBuilder: Build a MatchConditionHistory object
build() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationQuery.Builder
build() - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl.Builder
builder() - Method in interface com.atlassian.servicedesk.api.automation.execution.command.RuleExecutionCommandBuilderService
builder() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageBuilderService: Get an empty RuleMessageBuilder
builder(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageBuilderService: Get a RuleMessageBuilder based on an existing rule message.
builder() - Static method in class com.atlassian.servicedesk.api.field.impl.RequestTypeFieldValueImpl
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestDTO
builder(ApprovalDecisionRequestDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
builder(ApprovalDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO
builder(ApproverDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO
builder(AttachmentCreateDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO
builder(AttachmentCreateResultDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
builder(AttachmentDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO
builder(AttachmentLinkDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO
builder(CreateTemporaryWebAttachmentResultDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO
builder(TemporaryWebAttachmentDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.AdditionalCommentDTO
builder(AdditionalCommentDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.AdditionalCommentDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO
builder(CommentCreateDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
builder(CommentDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
builder(DateDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO
builder(DurationDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
builder(CustomerRequestCreateMetaDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
builder(RequestTypeFieldDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
builder(RequestTypeFieldValueDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
builder(SoftwareInfoDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationCreateDTO
builder(OrganizationCreateDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationCreateDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO
builder(OrganizationDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO
builder(UsersOrganizationUpdateDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO
builder(QueueCountDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO
builder(QueueSettingsDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
builder(QueueDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
builder(CustomerRequestDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO
builder(CustomerRequestJiraFieldDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO
builder(CustomerRequestLinkDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
builder(RequestCreateDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.status.CustomerRequestStatusDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO
builder(CustomerTransitionDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO
builder(CustomerTransitionExecutionDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO
builder(RequestTypeGroupDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO
builder(RequestTypeIconDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO
builder(RequestTypeIconLinkDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
builder(RequestTypeCreateDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
builder(RequestTypeDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization.OrganizationServiceDeskUpdateDTO
builder(OrganizationServiceDeskUpdateDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization.OrganizationServiceDeskUpdateDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
builder(ServiceDeskDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
builder(SlaInformationCompletedCycleDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
builder(SlaInformationDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
builder(SlaInformationOngoingCycleDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO
builder(CustomerCreateDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
builder(UserDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO
builder(UserLinkDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
builder(PagedDTO<T>) - Static method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
builder() - Static method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
builder(PagedLinkDTO) - Static method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
Builder() - Constructor for class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl.Builder
BuilderService - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input: Service to obtain various builders

C

call() - Method in interface com.atlassian.servicedesk.api.customer.NoExceptionsCallable: Computes a result
canAddRequestParticipants() - Method in interface com.atlassian.servicedesk.api.field.CustomerRequestCreateMeta: True if the logging in user can create a request with other users as participants.
canAnswerApproval(ApplicationUser, Approval) - Method in interface com.atlassian.servicedesk.api.approval.ApprovalService: Return true if user can answer this approval or false if: - user is not approver of the passed in approval - the approval is not pending anymore - the issue that the approval belong to does not have the same current status as the approval configured - user already made decision
canExpand(String) - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions
canRaiseOnBehalfOf() - Method in interface com.atlassian.servicedesk.api.field.CustomerRequestCreateMeta: True if the logging in user can create a request on behalf of other user.
checkActiveRevisionForRuleSet(Optional<ApplicationUser>, RuleSet, long, ServiceFlags) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService: Checks whether the provided expectedActiveRevisionId matches the current active revision id for the provided toCheckFor ruleset.
checkActiveRevisionForRuleSet(ApplicationUser, RuleSet, long) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService: Checks whether the provided expectedActiveRevisionId matches the current active revision id for the provided toCheckFor ruleset.
CheckedUser - Interface in com.atlassian.servicedesk.api.user: Checked SDUser implementation.
checkRecursiveExpansion(String) - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions: Checks to see if the passed in expansion string is expanded again somewhere in the expansions map.
children(List<RequestTypeFieldValue>) - Method in class com.atlassian.servicedesk.api.field.impl.RequestTypeFieldValueImpl.BuilderImpl
children() - Method in class com.atlassian.servicedesk.api.field.impl.RequestTypeFieldValueImpl
children(List<RequestTypeFieldValue>) - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldValue.Builder
children() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldValue: Nested valid values as children of this field value if applicable, or empty otherwise
clear() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageCache: Clear the cache
com.atlassian.servicedesk.api - package com.atlassian.servicedesk.api: com.atlassian.servicedesk:jira-servicedesk-api
com.atlassian.servicedesk.api.approval - package com.atlassian.servicedesk.api.approval
com.atlassian.servicedesk.api.automation - package com.atlassian.servicedesk.api.automation: com.atlassian.servicedesk:jira-servicedesk-automation-api
com.atlassian.servicedesk.api.automation.configuration.ruleset - package com.atlassian.servicedesk.api.automation.configuration.ruleset
com.atlassian.servicedesk.api.automation.configuration.ruleset.input - package com.atlassian.servicedesk.api.automation.configuration.ruleset.input
com.atlassian.servicedesk.api.automation.configuration.ruleset.validation - package com.atlassian.servicedesk.api.automation.configuration.ruleset.validation
com.atlassian.servicedesk.api.automation.configuration.user - package com.atlassian.servicedesk.api.automation.configuration.user
com.atlassian.servicedesk.api.automation.execution.command - package com.atlassian.servicedesk.api.automation.execution.command
com.atlassian.servicedesk.api.automation.execution.context.project - package com.atlassian.servicedesk.api.automation.execution.context.project
com.atlassian.servicedesk.api.automation.execution.context.user - package com.atlassian.servicedesk.api.automation.execution.context.user
com.atlassian.servicedesk.api.automation.execution.message - package com.atlassian.servicedesk.api.automation.execution.message
com.atlassian.servicedesk.api.automation.execution.message.helper - package com.atlassian.servicedesk.api.automation.execution.message.helper
com.atlassian.servicedesk.api.automation.execution.rule - package com.atlassian.servicedesk.api.automation.execution.rule
com.atlassian.servicedesk.api.automation.execution.whenhandler - package com.atlassian.servicedesk.api.automation.execution.whenhandler
com.atlassian.servicedesk.api.automation.experimental.serviceflags - package com.atlassian.servicedesk.api.automation.experimental.serviceflags
com.atlassian.servicedesk.api.comment - package com.atlassian.servicedesk.api.comment
com.atlassian.servicedesk.api.customer - package com.atlassian.servicedesk.api.customer
com.atlassian.servicedesk.api.event - package com.atlassian.servicedesk.api.event
com.atlassian.servicedesk.api.feedback - package com.atlassian.servicedesk.api.feedback
com.atlassian.servicedesk.api.field - package com.atlassian.servicedesk.api.field
com.atlassian.servicedesk.api.field.impl - package com.atlassian.servicedesk.api.field.impl
com.atlassian.servicedesk.api.info - package com.atlassian.servicedesk.api.info
com.atlassian.servicedesk.api.license - package com.atlassian.servicedesk.api.license
com.atlassian.servicedesk.api.notification - package com.atlassian.servicedesk.api.notification
com.atlassian.servicedesk.api.organization - package com.atlassian.servicedesk.api.organization
com.atlassian.servicedesk.api.permission - package com.atlassian.servicedesk.api.permission
com.atlassian.servicedesk.api.portal - package com.atlassian.servicedesk.api.portal
com.atlassian.servicedesk.api.project.creation - package com.atlassian.servicedesk.api.project.creation
com.atlassian.servicedesk.api.queue - package com.atlassian.servicedesk.api.queue
com.atlassian.servicedesk.api.request - package com.atlassian.servicedesk.api.request
com.atlassian.servicedesk.api.request.participant - package com.atlassian.servicedesk.api.request.participant
com.atlassian.servicedesk.api.request.transition - package com.atlassian.servicedesk.api.request.transition
com.atlassian.servicedesk.api.request.type - package com.atlassian.servicedesk.api.request.type
com.atlassian.servicedesk.api.requesttype - package com.atlassian.servicedesk.api.requesttype
com.atlassian.servicedesk.api.rest - package com.atlassian.servicedesk.api.rest: com.atlassian.servicedesk:jira-servicedesk-rest-api
com.atlassian.servicedesk.api.rest.dto - package com.atlassian.servicedesk.api.rest.dto
com.atlassian.servicedesk.api.rest.dto.domain.approval - package com.atlassian.servicedesk.api.rest.dto.domain.approval
com.atlassian.servicedesk.api.rest.dto.domain.attachment - package com.atlassian.servicedesk.api.rest.dto.domain.attachment
com.atlassian.servicedesk.api.rest.dto.domain.comment - package com.atlassian.servicedesk.api.rest.dto.domain.comment
com.atlassian.servicedesk.api.rest.dto.domain.date - package com.atlassian.servicedesk.api.rest.dto.domain.date
com.atlassian.servicedesk.api.rest.dto.domain.field - package com.atlassian.servicedesk.api.rest.dto.domain.field
com.atlassian.servicedesk.api.rest.dto.domain.info - package com.atlassian.servicedesk.api.rest.dto.domain.info
com.atlassian.servicedesk.api.rest.dto.domain.organization - package com.atlassian.servicedesk.api.rest.dto.domain.organization
com.atlassian.servicedesk.api.rest.dto.domain.queue - package com.atlassian.servicedesk.api.rest.dto.domain.queue
com.atlassian.servicedesk.api.rest.dto.domain.queue.admin - package com.atlassian.servicedesk.api.rest.dto.domain.queue.admin
com.atlassian.servicedesk.api.rest.dto.domain.request - package com.atlassian.servicedesk.api.rest.dto.domain.request
com.atlassian.servicedesk.api.rest.dto.domain.request.participant - package com.atlassian.servicedesk.api.rest.dto.domain.request.participant
com.atlassian.servicedesk.api.rest.dto.domain.request.status - package com.atlassian.servicedesk.api.rest.dto.domain.request.status
com.atlassian.servicedesk.api.rest.dto.domain.request.transition - package com.atlassian.servicedesk.api.rest.dto.domain.request.transition
com.atlassian.servicedesk.api.rest.dto.domain.requesttype - package com.atlassian.servicedesk.api.rest.dto.domain.requesttype
com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group - package com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group
com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon - package com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon
com.atlassian.servicedesk.api.rest.dto.domain.servicedesk - package com.atlassian.servicedesk.api.rest.dto.domain.servicedesk
com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.customer - package com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.customer
com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization - package com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization
com.atlassian.servicedesk.api.rest.dto.domain.sla - package com.atlassian.servicedesk.api.rest.dto.domain.sla
com.atlassian.servicedesk.api.rest.dto.domain.user - package com.atlassian.servicedesk.api.rest.dto.domain.user
com.atlassian.servicedesk.api.rest.dto.links - package com.atlassian.servicedesk.api.rest.dto.links
com.atlassian.servicedesk.api.rest.dto.paging - package com.atlassian.servicedesk.api.rest.dto.paging
com.atlassian.servicedesk.api.sla.condition - package com.atlassian.servicedesk.api.sla.condition
com.atlassian.servicedesk.api.sla.event - package com.atlassian.servicedesk.api.sla.event
com.atlassian.servicedesk.api.sla.info - package com.atlassian.servicedesk.api.sla.info
com.atlassian.servicedesk.api.sla.metrics - package com.atlassian.servicedesk.api.sla.metrics
com.atlassian.servicedesk.api.user - package com.atlassian.servicedesk.api.user
com.atlassian.servicedesk.api.util.expansion - package com.atlassian.servicedesk.api.util.expansion
com.atlassian.servicedesk.api.util.paging - package com.atlassian.servicedesk.api.util.paging
com.atlassian.servicedesk.spi - package com.atlassian.servicedesk.spi: com.atlassian.servicedesk:jira-servicedesk-api
com.atlassian.servicedesk.spi.automation - package com.atlassian.servicedesk.spi.automation: com.atlassian.servicedesk:jira-servicedesk-automation-spi
com.atlassian.servicedesk.spi.automation.blueprint - package com.atlassian.servicedesk.spi.automation.blueprint
com.atlassian.servicedesk.spi.automation.configuration - package com.atlassian.servicedesk.spi.automation.configuration
com.atlassian.servicedesk.spi.automation.ruleif - package com.atlassian.servicedesk.spi.automation.ruleif
com.atlassian.servicedesk.spi.automation.rulethen - package com.atlassian.servicedesk.spi.automation.rulethen
com.atlassian.servicedesk.spi.automation.rulewhen - package com.atlassian.servicedesk.spi.automation.rulewhen
com.atlassian.servicedesk.spi.automation.rulewhen.event - package com.atlassian.servicedesk.spi.automation.rulewhen.event
com.atlassian.servicedesk.spi.automation.visualiser - package com.atlassian.servicedesk.spi.automation.visualiser
com.atlassian.servicedesk.spi.email.attachment - package com.atlassian.servicedesk.spi.email.attachment
com.atlassian.servicedesk.spi.email.replystripping - package com.atlassian.servicedesk.spi.email.replystripping
com.atlassian.servicedesk.spi.sla.condition - package com.atlassian.servicedesk.spi.sla.condition
combine(Object...) - Static method in class com.atlassian.servicedesk.api.util.expansion.Expansion: Creates an Expansion made up of the given parts.
comment(String) - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionExecutionParameters.Builder: Comment to add during the transition
comment() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionExecutionParameters: Get the comment
COMMENT_EDITED_FLAG - Static variable in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper: Default key used to look up whether the comment was edited (as opposed to added)
CommentCreateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.comment
CommentCreateDTO(String, Boolean) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO
CommentCreateDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.comment
CommentDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.comment
CommentDTO(String, String, boolean, UserDTO, DateDTO, SelfLinkDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
CommentDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.comment
CommentMessageHelper - Interface in com.atlassian.servicedesk.api.automation.execution.message.helper: Manages comment objects attached to a RuleMessage
ConfigurationData - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: Configuration data associated with
ConfigurationDataBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input: Builder for ConfigurationData objects
ConfigurationProcessor - Interface in com.atlassian.servicedesk.spi.automation.configuration: Responsible to store component data outside of the automation tables.
contentEquals(byte[]) - Method in interface com.atlassian.servicedesk.spi.email.attachment.ServiceDeskEmailAttachmentMatcher.AttachmentContent: Checks that the contents of this attachment are equal to the contents of the given byte source.
create(ApplicationUser, ValidatedRuleSet, ServiceFlags) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService: Creates a RuleSet
create(ApplicationUser, ValidatedRuleSet) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService
create(ApplicationUser, Project, String, ServiceFlags) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService: Creates a RuleSet from a blueprint
create(ApplicationUser, Project, String) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService
create(PagedRequest, int) - Static method in class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
create(int) - Static method in class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
create(int, int, int) - Static method in class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
createCustomer(ApplicationUser, CustomerCreateParameters) - Method in interface com.atlassian.servicedesk.api.customer.CustomerService: Creates a JSD customer.
createCustomerRequest(ApplicationUser, CustomerRequestCreateParameters) - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Create a customer request using the given parameter
createOrganization(ApplicationUser, CreateOrganizationParameters) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Creates a new customer organization.
CreateOrganizationParameters - Interface in com.atlassian.servicedesk.api.organization: Information supplied to OrganizationService.createOrganization(com.atlassian.jira.user.ApplicationUser, com.atlassian.servicedesk.api.organization.CreateOrganizationParameters) to create a new organization
CreateOrganizationParameters.Builder - Interface in com.atlassian.servicedesk.api.organization
createRequestType(ApplicationUser, RequestTypeCreateParameters) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeService: Create a new RequestType using the provided RequestTypeCreateParameters.
createServiceDeskComment(ApplicationUser, ServiceDeskCommentCreateParameters) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentService: Create a new Service Desk comment with the provided ApplicationUser as the author
CreateTemporaryWebAttachmentResultDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
CreateTemporaryWebAttachmentResultDTO(List<TemporaryWebAttachmentDTO>) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO
CreateTemporaryWebAttachmentResultDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
CURRENT_USER_USER_PREFIX - Static variable in interface com.atlassian.servicedesk.api.automation.execution.message.helper.UserMessageHelper: Prefix used for the current user.
currentStatus() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequest: Current status of the customer request
CustomerContextService - Interface in com.atlassian.servicedesk.api.customer: A Service Desk customer context allows any "named user" access to JIRA Service Desk and JIRA Platform services.
CustomerCreateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.user
CustomerCreateDTO(String, String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO
CustomerCreateDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.user
CustomerCreateParameters - Interface in com.atlassian.servicedesk.api.customer: Information supplied to CustomerService.createCustomer(com.atlassian.jira.user.ApplicationUser, com.atlassian.servicedesk.api.customer.CustomerCreateParameters) to create a new customer
CustomerCreateParameters.Builder - Interface in com.atlassian.servicedesk.api.customer
CustomerNotificationSubscriptionService - Interface in com.atlassian.servicedesk.api.notification: Service that can be used for Customer Notification subscription operations.
CustomerOrganization - Interface in com.atlassian.servicedesk.api.organization: Representation of an organization
customerOrganization(CustomerOrganization) - Method in interface com.atlassian.servicedesk.api.organization.UsersInOrganizationQuery.Builder
CustomerRequest - Interface in com.atlassian.servicedesk.api.request: A service desk customer request
customerRequest(Long) - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantQuery.Builder
customerRequest() - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantQuery: The ID of the Issue backing theCustomerRequest whose participants will be returned
customerRequest(CustomerRequest) - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantUpdateParameters.Builder: Set the CustomerRequest to modify participants
customerRequest() - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantUpdateParameters
CustomerRequest.CustomerRequestStatus - Interface in com.atlassian.servicedesk.api.request: Status of a customer request
CustomerRequestChannelSource - Class in com.atlassian.servicedesk.api.request: The source channel from which the CustomerRequest created.
customerRequestChannelSource(CustomerRequestChannelSource) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: The request channel source from which the request is created
customerRequestChannelSource() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters: The source channel from which the request is created
CustomerRequestChannelSourceI18nService - Interface in com.atlassian.servicedesk.api.request
CustomerRequestChannelSourceI18nService.CustomerRequestChannelRenderedName - Interface in com.atlassian.servicedesk.api.request: Render of a CustomerRequestChannelSource
CustomerRequestCreateMeta - Interface in com.atlassian.servicedesk.api.field: Present a list of fields used to create a customer request.
CustomerRequestCreateMetaDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.field
CustomerRequestCreateMetaDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO: Deprecated.
CustomerRequestCreateMetaDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.field
CustomerRequestCreateParameters - Interface in com.atlassian.servicedesk.api.request: Parameters to create an CustomerRequest
CustomerRequestCreateParameters.Builder - Interface in com.atlassian.servicedesk.api.request
CustomerRequestDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.request
CustomerRequestDTO(List<String>, String, String, String, RequestTypeDTO, String, ServiceDeskDTO, DateDTO, UserDTO, List<CustomerRequestFieldValueDTO>, CustomerRequestStatusDTO, PagedDTO<CustomerRequestStatusDTO>, PagedDTO<UserDTO>, PagedDTO<SlaInformationDTO>, CustomerRequestLinkDTO, String, String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
CustomerRequestDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.request
CustomerRequestFieldValueDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.request
CustomerRequestFieldValueDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO: Deprecated.
CustomerRequestFieldValueDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.request
CustomerRequestIssueQuery - Interface in com.atlassian.servicedesk.api.request: Parameters to query CustomerRequest
CustomerRequestIssueQuery.Builder - Interface in com.atlassian.servicedesk.api.request: Builder to construct CustomerRequestIssueQuery
CustomerRequestJiraFieldDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.request: This is sent back as the JIRA platform REST representation of a customer request.
CustomerRequestJiraFieldDTO(CustomerRequestLinkDTO, RequestTypeDTO, CustomerRequestStatusDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO
CustomerRequestJiraFieldDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.request
CustomerRequestLinkDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.request
CustomerRequestLinkDTO(URI, URI, URI) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO
CustomerRequestLinkDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.request
CustomerRequestQuery - Interface in com.atlassian.servicedesk.api.request: Parameters to query CustomerRequest which a user has access to.
CustomerRequestQuery.Builder - Interface in com.atlassian.servicedesk.api.request: Builder to construct the CustomerRequestQuery.
CustomerRequestQuery.REQUEST_OWNERSHIP - Enum in com.atlassian.servicedesk.api.request
CustomerRequestQuery.REQUEST_STATUS - Enum in com.atlassian.servicedesk.api.request
CustomerRequestStatusDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.request.status
CustomerRequestStatusDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.status.CustomerRequestStatusDTO: Deprecated.
CustomerRequestStatusDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.request.status
CustomerRequestStatusQuery - Interface in com.atlassian.servicedesk.api.request: Parameters to query CustomerRequest.CustomerRequestStatus of a CustomerRequest
CustomerRequestStatusQuery.Builder - Interface in com.atlassian.servicedesk.api.request: Builder to construct the CustomerRequestStatusQuery.
CustomerRequestType - Interface in com.atlassian.servicedesk.api.request.type: A value that can be used within JIRA's Custom Field and Issue APIs, when want to set a value for the Customer Request Type custom field, that is created by JIRA Service Desk
CustomerRequestTypeQuery - Interface in com.atlassian.servicedesk.api.request.type: Query to search for CustomerRequestType
CustomerRequestTypeQuery.Builder - Interface in com.atlassian.servicedesk.api.request.type: Builder to construct the CustomerRequestTypeQuery.
CustomerRequestTypeService - Interface in com.atlassian.servicedesk.api.request.type: Provides access to CustomerRequestType
CustomerRequestUpdateParameters - Interface in com.atlassian.servicedesk.api.request: Parameters to update an CustomerRequest
CustomerRequestUpdateParameters.Builder - Interface in com.atlassian.servicedesk.api.request: Builder to construct the CustomerRequestUpdateParameters
CustomerService - Interface in com.atlassian.servicedesk.api.customer
CustomerTransition - Interface in com.atlassian.servicedesk.api.request.transition: Customer transition configuration.
CustomerTransitionDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.request.transition
CustomerTransitionDTO(String, String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO
CustomerTransitionDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.request.transition
CustomerTransitionExecutionDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.request.transition
CustomerTransitionExecutionDTO(String, AdditionalCommentDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO
CustomerTransitionExecutionDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.request.transition
CustomerTransitionExecutionParameters - Interface in com.atlassian.servicedesk.api.request.transition: Defines the infomation required to execute a customer transition
CustomerTransitionExecutionParameters.Builder - Interface in com.atlassian.servicedesk.api.request.transition: Builder for customer transition execution parameters.
CustomerTransitionQuery - Interface in com.atlassian.servicedesk.api.request.transition: Parameters to query available CustomerTransition of a CustomerRequest
CustomerTransitionQuery.Builder - Interface in com.atlassian.servicedesk.api.request.transition: Builder to construct the CustomerTransitionQuery.
CustomerTransitionService - Interface in com.atlassian.servicedesk.api.request.transition: Used to allow a customer to transition a CustomerRequest
customField(CustomField) - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationQuery.Builder
customField() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationQuery

D

data(ConfigurationData) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfConditionConfigurationBuilder
data(ConfigurationData) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ThenActionConfigurationBuilder
data(ConfigurationData) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.WhenHandlerConfigurationBuilder
DateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.date
DateDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO: Deprecated.
DateDTO(String, String, String, Long) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
DateDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.date
decisionType() - Method in enum com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestType
DEFAULT_COMMENT_PREFIX - Static variable in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper: Default key used to look up the comment.
DEFAULT_ISSUE_PREFIX - Static variable in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Default key used to look up the issue.
DEFAULT_THINGS_RETURNED - Static variable in class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits: If no limit is specified, then we use this value
defaultPage() - Static method in class com.atlassian.servicedesk.api.rest.dto.paging.RestPagedRequest
DefaultPagingLimits - Class in com.atlassian.servicedesk.api.util.paging: Paging has limits and here they are.
DefaultPagingLimits() - Constructor for class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits
delete(Optional<ApplicationUser>, RuleSet, ServiceFlags) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService: Deletes the rule set with the provided id.
delete(ApplicationUser, RuleSet) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService
delete(ApplicationUser, Integer) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Deletes a customer organization if the user is a Jira admin and an agent.
deleteRequestType(ApplicationUser, RequestTypeDeleteParameters) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeService: Delete a RequestType with using the provided RequestTypeDeleteParameters.
description(String) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder
description() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeField: Description of the field
description(String) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters.Builder
description() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters: Optional description of this RequestType.
description(String) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeUpdateParameters.Builder
description() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeUpdateParameters: Optional description of this RequestType.
DurationDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.date
DurationDTO(Long, String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO
DurationDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.date

E

email(String) - Method in interface com.atlassian.servicedesk.api.customer.CustomerCreateParameters.Builder
EMAIL - Static variable in class com.atlassian.servicedesk.api.request.CustomerRequestChannelSource: Source channel from which CustomerRequests are created by JIRA Service Desk's email to create function
EMPTY - Static variable in class com.atlassian.servicedesk.api.util.expansion.Expansions
empty(boolean) - Static method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl: Returns an empty PagedResponse with the specified hasNextPage flag
empty(boolean, PagedRequest) - Static method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl: Returns an empty PagedResponse
empty(boolean, LimitedPagedRequest) - Static method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl: Returns an empty PagedResponse
enabled(boolean) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleBuilder: Enable the rule
endIf() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfBuilder
endIfCondition() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfConditionConfigurationBuilder
endIfThen() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfThenBuilder
endMetadata() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleSetMetadataBuilder
endProjectContext() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ProjectContextBuilder
endRule() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleBuilder: Go back to the RuleSetBuilder
endThen() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ThenBuilder
endThenAction() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ThenActionConfigurationBuilder
endUserContext() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.UserContextBuilder
endWhen() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.WhenBuilder
endWhenHandler() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.WhenHandlerConfigurationBuilder
equals(Object) - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails
equals(Object) - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackToken
equals(Object) - Method in class com.atlassian.servicedesk.api.field.FieldId
equals(Object) - Method in class com.atlassian.servicedesk.api.field.FieldInputValue
equals(Object) - Method in class com.atlassian.servicedesk.api.request.CustomerRequestChannelSource
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.AdditionalCommentDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationCreateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.participant.RequestParticipantUpdateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization.OrganizationServiceDeskUpdateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.links.SelfLinkDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
equals(Object) - Method in class com.atlassian.servicedesk.api.util.expansion.Expansion
equals(Object) - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions
equals(Object) - Method in class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
evaluate(Issue, SLAChangeEvent) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricHitCondition: Evaluate the condition for a given issue and event
evaluate(Issue, SLAChangeEvent) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricMatchCondition: Evaluate the condition for a given issue and event
EventTimeMessageHelper - Interface in com.atlassian.servicedesk.api.automation.execution.message.helper: Manages event time data, written to and read from an automation RuleMessage.
EventWhenHandler<T> - Interface in com.atlassian.servicedesk.spi.automation.rulewhen.event: Event based when handler plugin module.
ExceptionMessage - Class in com.atlassian.servicedesk.api: Message returned inside of a ServiceDeskServiceException Contains an error key and a translated error message based on the language settings of the Jira Application.
ExceptionMessage(String, String) - Constructor for class com.atlassian.servicedesk.api.ExceptionMessage
executeCustomerTransition(ApplicationUser, CustomerTransitionExecutionParameters) - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionService: Executes a CustomerTransition for a CustomerRequest
executeInContext(WhenHandlerContext, InContextFunction<T>) - Method in interface com.atlassian.servicedesk.api.automation.execution.whenhandler.WhenHandlerRunInContextService: Extracts the configured user for a given "scope", sets up the right environment (applicationContext mainly) and then executes the passed in callback.
executeInContext(WhenHandlerContext, InContextVisitor) - Method in interface com.atlassian.servicedesk.api.automation.execution.whenhandler.WhenHandlerRunInContextService: Extracts the configured user for a given "scope", sets up the right environment (applicationContext mainly) and then executes the passed in callback.
Expandable - Interface in com.atlassian.servicedesk.api.rest.dto: An expandable class can acknowledge a list of entities it can expand on request.
Expansion - Class in com.atlassian.servicedesk.api.util.expansion: Represents a property on a model object and the sub-properties of that property that should be filled in by the service when returning the model object.
Expansion(String) - Constructor for class com.atlassian.servicedesk.api.util.expansion.Expansion
Expansion(String, Expansions) - Constructor for class com.atlassian.servicedesk.api.util.expansion.Expansion
Expansions - Class in com.atlassian.servicedesk.api.util.expansion: Represents a collection of Expansion' properties on a model object should be filled in by the service when returning the model object.
Expansions(Expansion...) - Constructor for class com.atlassian.servicedesk.api.util.expansion.Expansions
Expansions(Iterable<Expansion>) - Constructor for class com.atlassian.servicedesk.api.util.expansion.Expansions
ExpansionsParser - Class in com.atlassian.servicedesk.api.util.expansion: Converts Expansions to and from a String for use with REST calls say.
ExpansionsParser() - Constructor for class com.atlassian.servicedesk.api.util.expansion.ExpansionsParser

F

FAILED(Map<String, List<String>>) - Static method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationResult
FAILED(List<String>) - Static method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationResult
FAILED(List<String>, Map<String, List<String>>) - Static method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationResult
FieldId - Class in com.atlassian.servicedesk.api.field: Represents a JIRA Field.getId() instance
fieldId() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeField: The ID of the field
FieldInputValue - Class in com.atlassian.servicedesk.api.field: Represents a value passed in via the API when creating a Request.
fieldValue(FieldId, FieldInputValue) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Add a pair field and its value
fieldValues(Map<FieldId, FieldInputValue>) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Set fields and values
fieldValues() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters: A map of FieldId and their FieldInputValues used when creating the request.
filteredPageResponse(LimitedPagedRequest, List<T>, Predicate<? super T>) - Static method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl: Reduces a list of items for a limited request by the predicate provided.
filterHidden(Boolean) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery.Builder: Limit results to request types that are not hidden (eg, have no groups)
findFirst() - Method in interface com.atlassian.servicedesk.api.util.paging.PagedResponse
findFirst() - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl
ForbiddenException - Exception in com.atlassian.servicedesk.api: An Exception thrown by Jira Service Desk indicating that a particular action can not be performed by the current user.
ForbiddenException(ExceptionMessage) - Constructor for exception com.atlassian.servicedesk.api.ForbiddenException
ForbiddenException(ExceptionMessage, Throwable) - Constructor for exception com.atlassian.servicedesk.api.ForbiddenException
forJIRA() - Method in interface com.atlassian.servicedesk.api.user.CheckedUser: The user value can be NOT BE NULL from a CheckUser instance (as opposed to a SDUser instance)
forJIRA() - Method in interface com.atlassian.servicedesk.api.user.SDUser: Allows us to CLEARLY see the transition from SD to JIRA
forKey(String) - Static method in enum com.atlassian.servicedesk.api.approval.ApprovalDecisionType
format(ApplicationUser, long) - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationService.DurationFormatter: Formats the duration into a friendly format
formatShort(ApplicationUser, long) - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationService.DurationFormatter: Formats the duration into a short friendly format
forStrategyNameAndUserKey(String, Optional<String>) - Method in interface com.atlassian.servicedesk.api.automation.configuration.user.RunAsUserContextConfigFactory: Returns a new RunAsUserContextConfig instance that matches the provided strategyName and userKey, or null if no matching RunAsUserContextConfig instance could be created.
from(Iterable<T>, boolean) - Static method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl: A builder of PagedResponse's that starts with the specified list
fromDecisionToResponseDecision(Optional<ApprovalDecision>) - Static method in enum com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionResponseType: This method help to resolve ApprovalDecision to a approval decision response type We need this method since our ApprovalDecisionType only have "APPROVED" and "DECLINED" status and PENDING mean Optional is empty().
fromDecisionTypeToResponseDecision(Optional<ApprovalDecisionType>) - Static method in enum com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionResponseType: This method help to resolve ApprovalDecisionType to a approval decision response type We need this method since our ApprovalDecisionType only have "APPROVED" and "DECLINED" status and PENDING mean Optional is empty().
fromQueryParams(Integer, Integer) - Static method in class com.atlassian.servicedesk.api.rest.dto.paging.RestPagedRequest
fromSingle(boolean, T) - Static method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl: A builder of PagedResponse's that starts with the single element
fullName(String) - Method in interface com.atlassian.servicedesk.api.customer.CustomerCreateParameters.Builder

G

generateRuleSetInput(Blueprint.BlueprintParam) - Method in interface com.atlassian.servicedesk.spi.automation.blueprint.Blueprint
get(String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageCache: Get the cached object for a given key
get(Class<T>) - Method in class com.atlassian.servicedesk.api.automation.experimental.serviceflags.ServiceFlags: Get a given service flag by type, or Optional.empty() if not set
get(Class<T>, T) - Method in class com.atlassian.servicedesk.api.automation.experimental.serviceflags.ServiceFlags: Get a given service flag by type, or return the passed in default
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
get_links() - Method in interface com.atlassian.servicedesk.api.rest.dto.links.Linkable
get_links() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
get_public() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO
get_public() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO
get_public() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
getActive() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
getActiveRuleSetsByProject(Optional<ApplicationUser>, Project, ServiceFlags) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService: Returns a list of RuleSet that belongs to the given project
getActiveRuleSetsByProject(ApplicationUser, Project) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService
getAdditionalComment() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO
getAdditionalComment() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO
getAll() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.ConfigurationData: Returns all keys against which configuration data is stored
getAll() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageCache: Get all cached objects
getAllHitConditions(Project) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricConditionFactory: Get all conditions applicable for a given project
getAllMatchConditions(Project) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricConditionFactory: Get all conditions applicable for a given project
getAllValues() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessage: Get all values in the message.
getApplicationProjectContext(WhenHandlerContext) - Method in interface com.atlassian.servicedesk.api.automation.execution.whenhandler.WhenHandlerProjectContextService
getApprovalById(ApplicationUser, int) - Method in interface com.atlassian.servicedesk.api.approval.ApprovalService: Return an Approval for a given approvalId or AnError if: - user does not have permission to view issue in customer portal context - Approval was not found for the given approvalId
getApprovals(ApplicationUser, ApprovalQuery) - Method in interface com.atlassian.servicedesk.api.approval.ApprovalService: Retrieve a page of Approval of a particular ApprovalQuery
getApprover() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO
getApproverDecision() - Method in interface com.atlassian.servicedesk.api.approval.Approver: Get decision of Approver
getApproverDecision() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO
getApprovers(ApplicationUser, Approval) - Method in interface com.atlassian.servicedesk.api.approval.ApprovalService: Return a list of Approver for a given approval
getApprovers() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
getApproverUser() - Method in interface com.atlassian.servicedesk.api.approval.Approver: Get ApplicationUser of Approver
getAttachmentContent() - Method in interface com.atlassian.servicedesk.spi.email.attachment.ServiceDeskEmailAttachmentMatcher.Attachment: A basic representation of the actual attachment content.
getAttachments() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskComment
getAttachments() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO
getAuthor() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
getAuthor() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
getAvatarUrls() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO
getBase() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
getBody() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.AdditionalCommentDTO
getBody() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO
getBody() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
getBreached() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
getBreached() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
getBreached() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationCompletedCycle
getBreached() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationOngoingCycle
getBreachTime() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
getBreachTime() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationOngoingCycle
getBugFixVersion() - Method in interface com.atlassian.servicedesk.api.info.Version
getBuildChangeSet() - Method in interface com.atlassian.servicedesk.api.info.PublicSoftwareInfo
getBuildChangeSet() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
getBuildDate() - Method in interface com.atlassian.servicedesk.api.info.PublicSoftwareInfo
getBuildDate() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
getById(Optional<ApplicationUser>, long, ServiceFlags) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService: Returns the RuleSet with the provided id wrapped in an Optional, or Optional.empty() if no rule with that id exists.
getById(ApplicationUser, long) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService
getById(ApplicationUser, Integer) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Gets customer organization by ID if user is an agent or a member of the organization.
getCache() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessage: Get the cache associated with this message
getCache() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageBuilder: Get the cache contained in the builder
getCanAddRequestParticipants() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
getCanAnswerApproval() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
getCanRaiseOnBehalfOf() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
getChangeItemForField(String) - Method in interface com.atlassian.servicedesk.api.sla.event.SLAChangeEvent: One of the changes (multi valued field) of the given field in the event, if the given fieldName equals the name of one of the ChangeItemBean in the event the old and the new value do not equal (don't have the same value and are not both null)
getChangeItems() - Method in interface com.atlassian.servicedesk.api.sla.event.SLAChangeEvent: The changes that were made to the issue with the action that caused the event.
getCheckedUser() - Method in interface com.atlassian.servicedesk.api.user.UserFactory: Helper method to wrap getCurrentUserByType[CheckedUser].
getChildren() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
getComment(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper: Get the comment for a given rule message.
getComment(RuleMessage, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper
getComment() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskComment
getComment() - Method in interface com.atlassian.servicedesk.api.event.ServiceDeskCommentEvent
getComment() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO
getComment() - Method in interface com.atlassian.servicedesk.api.sla.event.SLAChangeEvent: The comment of the originating event or empty.
getCommentEditedFlag(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper: Get a boolean indicating whether the comment was edited.
getCommentsOfRequest(ApplicationUser, ServiceDeskCommentQuery) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentService: Retrieve a page of ServiceDeskComment of a particular CustomerRequest
getCompletedCycles() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
getCompletedCycles() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformation
getCompletedDate() - Method in interface com.atlassian.servicedesk.api.approval.ApprovalDecision
getCompletedDate() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
getComponentErrors() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationResult.ValidationErrors
getConfiguration() - Method in interface com.atlassian.servicedesk.spi.automation.ruleif.IfCondition.IfConditionParam
getConfiguration() - Method in interface com.atlassian.servicedesk.spi.automation.ruleif.IfConditionValidator.IfConditionValidationParam: The configuration of the if condition to be validated
getConfiguration() - Method in interface com.atlassian.servicedesk.spi.automation.rulethen.ThenAction.ThenActionParam
getConfiguration() - Method in interface com.atlassian.servicedesk.spi.automation.rulethen.ThenActionValidator.ThenActionValidationParam: The configuration of the then action to be validated
getConfiguration() - Method in interface com.atlassian.servicedesk.spi.automation.rulewhen.WhenHandlerValidator.WhenHandlerValidationParam: The configuration of the when handler to be validated
getContent() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO
getContentId() - Method in interface com.atlassian.servicedesk.spi.email.attachment.ServiceDeskEmailAttachmentMatcher.Attachment: The content id of the attachment.
getContentType() - Method in interface com.atlassian.servicedesk.spi.email.attachment.ServiceDeskEmailAttachmentMatcher.Attachment: The content type of the attachment.
getContext() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
getContextsForWhenHandlerKey(String) - Method in interface com.atlassian.servicedesk.api.automation.execution.whenhandler.WhenHandlerService: Retrieves all configurations for the rule event handler with the provided ruleTriggerHandlerModuleKey.
getCreated() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
getCreated() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
getCreatedDate() - Method in interface com.atlassian.servicedesk.api.approval.Approval: Creation date of Approval
getCreatedDate() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
getCreatedDate() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getCurrentStatus() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getCurrentStatus() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO
getCustomerPortalLink() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackToken: Provide the URI that a customer can follow to view Request Feedback form for this issue in customer portal.
getCustomerRequest(ApplicationUser, CustomerRequestIssueQuery) - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Retrieve a CustomerRequest that matches the issueID
getCustomerRequestCreateMeta(ApplicationUser, RequestTypeFieldQuery) - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldService: Retrieve the CustomerRequestCreateMeta which can be used to create a CustomerRequest.
getCustomerRequests(ApplicationUser, CustomerRequestQuery) - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Retrieve a page of CustomerRequest that satisfies the query parameters
getCustomerRequestStatus(ApplicationUser, CustomerRequestStatusQuery) - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Retrieve a page of CustomerRequest.CustomerRequestStatus of a CustomerRequest by chronological order in which the status transition taken place
getCustomerRequestType(UncheckedUser, CustomerRequestTypeQuery) - Method in interface com.atlassian.servicedesk.api.request.type.CustomerRequestTypeService: Given a CustomerRequestTypeQuery and UncheckedUser then return the custom field value representation, if the user has access to the Request Type.
getCustomerTransitions(ApplicationUser, CustomerTransitionQuery) - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionService: Retrieves a list of available CustomerTransition
getCustomFieldId() - Method in interface com.atlassian.servicedesk.api.sla.metrics.TimeMetric: Returns the id of the custom field corresponding to the time metric
getData() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.IfConditionConfiguration: Get the data for this configuration
getData() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfConditionConfigurationBuilder
getData() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ThenActionConfigurationBuilder
getData() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.WhenHandlerConfigurationBuilder
getData() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.ThenActionConfiguration: Get the data for this configuration
getData() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.WhenHandlerConfiguration: Get the data for this configuration
getDataKey(String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper: Get the rule message data key for a commentId entry for a given prefix.
getDataKey(String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.UserMessageHelper: Get the rule message data key for a given prefix
getDataKeyForIssueId(String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Get the rule message data key for an issueId entry for a given prefix.
getDataKeyForIssueKey(String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Get the rule message data key for an issueKey entry for a given prefix.
getDataValueType() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.UserMessageHelper: Deprecated.
Future versions of Automation will only handle user ids encoded as String values. No replacement will be provided for this method, as Strings will be the only type used to store data inside a RuleMessage, hence making this method redundant.
getDataValueTypeForCommentId() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper: Deprecated.
Future versions of Automation will only handle comment ids encoded as String values. No replacement will be provided for this method, as Strings will be the only type used to store data inside a RuleMessage, hence making this method redundant.
getDataValueTypeForIssueId() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Deprecated.
Future versions of Automation will only handle issue ids encoded as String values. No replacement will be provided for this method, as Strings will be the only type used to store data inside a RuleMessage, hence making this method redundant.
getDataValueTypeForIssueKey() - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Deprecated.
Future versions of Automation will only handle issue keys encoded as String values. No replacement will be provided for this method, as Strings will be the only type used to store data inside a RuleMessage, hence making this method redundant.
getDateTime() - Method in interface com.atlassian.servicedesk.api.sla.condition.MatchConditionHistory.Entry: Get the date of this entry
getDecision() - Method in interface com.atlassian.servicedesk.api.approval.Approval: Gets the final decision (including the core outcome and associated details).
getDecision() - Method in interface com.atlassian.servicedesk.api.approval.ApprovalDecision
getDecision() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestDTO
getDescription() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSet
getDescription() - Method in interface com.atlassian.servicedesk.api.portal.Portal: Description of the portal
getDescription() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestType: Gets the description of the request type
getDescription() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
getDescription() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
getDescription() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
getDisplayChannelSource(ApplicationUser, CustomerRequestChannelSource) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestChannelSourceI18nService
getDisplayName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
getDisplayName() - Method in interface com.atlassian.servicedesk.api.user.CheckedUser
getDurationFormatter() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationService
getElapsedTime() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
getElapsedTime() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
getElapsedTime() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationCompletedCycle
getElapsedTime() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationOngoingCycle
getEmail() - Method in interface com.atlassian.servicedesk.api.customer.CustomerCreateParameters
getEmail() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO
getEmailAddress() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
getEmailAddress() - Method in interface com.atlassian.servicedesk.api.user.CheckedUser
getEntries() - Method in interface com.atlassian.servicedesk.api.sla.condition.MatchConditionHistory: Get all match history entries, sorted by date
getEpochMillis() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
getErrors() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationResult
getEventClass() - Method in interface com.atlassian.servicedesk.spi.automation.rulewhen.event.EventWhenHandler: Gets the class of the event that this EventWhenHandler listens to Whenever an event of this class or any class that this class is assignable from is fired it will trigger the handle method.
getEventTime(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.EventTimeMessageHelper: Retrieves the event time from the given ruleMessage parameter.
getEventTime(RuleMessage, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.EventTimeMessageHelper: Retrieves the event time from the given ruleMessage parameter using the specified prefix when generating the value key.
getExpands() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getExpands() - Method in interface com.atlassian.servicedesk.api.rest.dto.Expandable: Retrieve a list of expansions an entity can support.
getExpands() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
getFeedbackQuestion() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails: The question to ask when requesting feedback.
getFeedbackScale() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails: The scale to be used for providing feedback.
getFieldErrors() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationResult.ValidationErrors
getFieldId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
getFieldId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO
getFields() - Method in interface com.atlassian.servicedesk.api.queue.Queue
getFields() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
getFilename() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
getFileName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO
getFilename() - Method in interface com.atlassian.servicedesk.spi.email.attachment.ServiceDeskEmailAttachmentMatcher.Attachment: The filename of the attachment.
getFilterHidden() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery: Limit results to request types that are not hidden (eg, have no groups)
getFinalDecision() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
getFriendly() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
getFriendly() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO
getFullName() - Method in interface com.atlassian.servicedesk.api.customer.CustomerCreateParameters
getFullName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO
getGoalDuration() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
getGoalDuration() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
getGoalDuration() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationCompletedCycle
getGoalDuration() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationOngoingCycle
getGroupIds() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
getGroups() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestType: The RequestTypeGroup that this RequestType belongs to.
getHelpText() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestType: Get the help text which provides instruction on how to use the request type.
getHelpText() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
getHelpText() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
getHistory(Issue) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricHitCondition: Digs through issue history to reconstruct when the condition matched the issue.
getHistory(Issue) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricMatchCondition: Digs through issue history to reconstruct when the condition matched the issue.
getHitCondition(String) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricConditionFactory: Get a condition by id.
getHits() - Method in interface com.atlassian.servicedesk.api.sla.condition.HitConditionHistory: Get the list of hits, sorted by date.
getIcon() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
getIconId() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestType: The id of the icon associated with this request type.
getIconUrls() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO
getId() - Method in interface com.atlassian.servicedesk.api.approval.Approval: Id of Approval
getId() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSet
getId() - Method in interface com.atlassian.servicedesk.api.organization.CustomerOrganization: Get Id of CustomerOrganization
getId() - Method in interface com.atlassian.servicedesk.api.portal.Portal: Id of the Portal
getId() - Method in interface com.atlassian.servicedesk.api.queue.Queue
getId() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestType: Gets the id of the request type
getId() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeGroup
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
getId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
getId() - Method in interface com.atlassian.servicedesk.api.ServiceDesk
getId() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformation
getId() - Method in interface com.atlassian.servicedesk.api.sla.metrics.TimeMetric: Returns the id of the time metric
getId() - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricHitCondition: Get the unique id for this condition
getId() - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricMatchCondition: Get the unique id for this condition
getIf() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.IfThen
getIfConditionConfigurations() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.If
getIfConditionValidationResult() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfValidationResult
getIfThens() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleBuilder: Get the IfThens of this rule
getIfThens() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.Rule
getIfThenValidationResult() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfThenValidationResult
getIfThenValidationResults() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleValidationResult
getIfValidationResult() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfValidationResult
getIfValidationResults() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfThenValidationResult
getIncludeQueueCount() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO
getInfo(ApplicationUser, SlaInformationQuery) - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationService: This will return information about an issue's SLAs based on the query parameters
getIsLastPage() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
getIsLicensedForUse() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
getIso8601() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
getIssue(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Get the issue for a given rule message.
getIssue(RuleMessage, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
getIssue() - Method in interface com.atlassian.servicedesk.api.event.ServiceDeskCommentEvent
getIssue() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails: The issue that this token was requested for
getIssue() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequest: The backing Issue of this request
getIssue() - Method in interface com.atlassian.servicedesk.api.sla.event.SLAChangeEvent: The issue that is involved in the originating event.
getIssueCount() - Method in interface com.atlassian.servicedesk.api.queue.Queue
getIssueCount() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
getIssueId() - Method in interface com.atlassian.servicedesk.api.approval.Approval: Issue Id the Approval associated with
getIssueId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getIssueKey() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getIssueTypeId() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestType: Gets the id of the IssueType that is associated with this request type
getIssueTypeId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getIssueTypeId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
getJira() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
getJiraRest() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO
getJiraRest() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO
getJiraRest() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO
getJiraSchema() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
getJql() - Method in interface com.atlassian.servicedesk.api.queue.Queue
getJql() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
getKey() - Method in class com.atlassian.servicedesk.api.ExceptionMessage
getKey() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
getKey() - Method in interface com.atlassian.servicedesk.api.user.CheckedUser
getKeys() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.ConfigurationData: Returns all keys
getLabel() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
getLabel() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO
getLabel(RuleComponentVisualiser.RuleComponentVisualiserParam) - Method in interface com.atlassian.servicedesk.spi.automation.visualiser.RuleComponentVisualiser: Gets the label of the rule component.
getLicense() - Method in interface com.atlassian.servicedesk.api.license.ServiceDeskLicenseService: Gets the ServiceDeskLicense for instance
getLimit() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
getLimit() - Method in interface com.atlassian.servicedesk.api.util.paging.LimitedPagedRequest
getLimit() - Method in class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
getLimit() - Method in interface com.atlassian.servicedesk.api.util.paging.PagedRequest
getLimit() - Method in class com.atlassian.servicedesk.api.util.paging.SimplePagedRequest
getLocale() - Method in interface com.atlassian.servicedesk.api.user.SDUser
getMajorVersion() - Method in interface com.atlassian.servicedesk.api.info.Version
getMatchCondition(String) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricConditionFactory: Get a condition by id.
getMatchEvent() - Method in interface com.atlassian.servicedesk.api.sla.condition.MatchConditionHistory.Entry: Get the match event of this entry
getMaxLimit() - Method in interface com.atlassian.servicedesk.api.util.paging.LimitedPagedRequest
getMaxLimit() - Method in class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
getMessage() - Method in class com.atlassian.servicedesk.api.ExceptionMessage
getMessage() - Method in exception com.atlassian.servicedesk.api.ServiceDeskServiceException
getMessage() - Method in interface com.atlassian.servicedesk.spi.automation.ruleif.IfCondition.IfConditionParam
getMessage() - Method in interface com.atlassian.servicedesk.spi.automation.rulethen.ThenAction.ThenActionParam
getMessageKey() - Method in exception com.atlassian.servicedesk.api.ServiceDeskServiceException
getMillis() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO
getMimeType() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
getMinorVersion() - Method in interface com.atlassian.servicedesk.api.info.Version
getModuleKey() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.IfConditionConfiguration: Returns the module key of the rule component this configuration is for.
getModuleKey() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfConditionConfigurationBuilder
getModuleKey() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ThenActionConfigurationBuilder
getModuleKey() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.WhenHandlerConfigurationBuilder
getModuleKey() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.ThenActionConfiguration: Returns the module key of the rule component this configuration is for.
getModuleKey() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.WhenHandlerConfiguration: Returns the module key of the rule component this configuration is for.
getName() - Method in interface com.atlassian.servicedesk.api.approval.Approval: Name of Approval
getName() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSet
getName() - Method in interface com.atlassian.servicedesk.api.organization.CustomerOrganization: Get name of CustomerOrganization
getName() - Method in interface com.atlassian.servicedesk.api.portal.Portal: Name of the portal
getName() - Method in interface com.atlassian.servicedesk.api.queue.Queue
getName() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestType: Gets name of the request type
getName() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeGroup
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationCreateDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
getName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
getName() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformation
getName() - Method in interface com.atlassian.servicedesk.api.sla.metrics.TimeMetric: Returns the name of the time metric
getName() - Method in interface com.atlassian.servicedesk.api.user.CheckedUser
getName(RuleComponentVisualiser.RuleComponentVisualiserParam) - Method in interface com.atlassian.servicedesk.spi.automation.visualiser.RuleComponentVisualiser: Get the name of the rule component, the name can differ based on the configuration of the component.
getName(I18nHelper) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricCondition: Get the name of this condition
getNameHtml(I18nHelper) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricHitCondition: Get the name of this condition
getNameHtml(I18nHelper) - Method in interface com.atlassian.servicedesk.spi.sla.condition.TimeMetricMatchCondition: Get the name of this condition
getNext() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
getOngoingCycle() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
getOngoingCycle() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformation
getOrder() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeGroup
getOrganizationId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization.OrganizationServiceDeskUpdateDTO
getOrganizations(ApplicationUser, OrganizationsQuery) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Returns a list of organizations in the Jira instance based on query parameters.
getOriginalTransitionName() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransition: Title of the underlying transition
getOverrideTransitionName() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransition: Configured title override.
getOverrideTransitionSubmitName() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransition: Configured submit name override.
getPagedRequest() - Method in interface com.atlassian.servicedesk.api.util.paging.PagedResponse
getPagedRequest() - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl
getParticipants() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getPaused() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
getPaused() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationOngoingCycle
getPlatformVersion() - Method in interface com.atlassian.servicedesk.api.info.PublicSoftwareInfo
getPlatformVersion() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
getPortalForId(int) - Method in interface com.atlassian.servicedesk.api.portal.PortalManager: Returns the Portal associated with the given portal id.
getPortalForId(ApplicationUser, int) - Method in interface com.atlassian.servicedesk.api.portal.PortalService: Returns the Portal associated with the given portal id.
getPortalForProject(Project) - Method in interface com.atlassian.servicedesk.api.portal.PortalManager: Returns Portal associated with the given Project.
getPortalForProject(ApplicationUser, Project) - Method in interface com.atlassian.servicedesk.api.portal.PortalService: Returns the Portal associated with the given Project.
getPortalForServiceDesk(ServiceDesk) - Method in interface com.atlassian.servicedesk.api.portal.PortalManager: Returns the Portal associated with the given ServiceDesk.
getPortalForServiceDesk(ApplicationUser, ServiceDesk) - Method in interface com.atlassian.servicedesk.api.portal.PortalService: Returns the Portal associated with the given ServiceDesk.
getPortalId() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestType: Gets the id of the portal that this request type belongs to
getPrev() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
getProject() - Method in interface com.atlassian.servicedesk.api.sla.event.SLAChangeEvent: The project the originating event published in.
getProjectContext() - Method in interface com.atlassian.servicedesk.spi.automation.blueprint.Blueprint.BlueprintParam
getProjectContext() - Method in interface com.atlassian.servicedesk.spi.automation.ruleif.IfConditionValidator.IfConditionValidationParam: The project context of the if condition
getProjectContext() - Method in interface com.atlassian.servicedesk.spi.automation.rulethen.ThenActionValidator.ThenActionValidationParam: The project context of the then action
getProjectContext() - Method in interface com.atlassian.servicedesk.spi.automation.rulewhen.WhenHandlerValidator.WhenHandlerValidationParam: The project context of the when handler
getProjectId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getProjectId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
getProjectId() - Method in interface com.atlassian.servicedesk.api.ServiceDesk
getProjectKey() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
getProjectName() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
getProjectName() - Method in interface com.atlassian.servicedesk.api.ServiceDesk
getProjects() - Method in interface com.atlassian.servicedesk.api.automation.execution.context.project.ProjectContext: Returns the list of project IDs represented by this context.
getPropertyName() - Method in class com.atlassian.servicedesk.api.util.expansion.Expansion
getProvides() - Method in interface com.atlassian.servicedesk.spi.automation.rulethen.ThenActionValidator.ThenActionValidationParam: The intersection of the provides of all when handlers
getQualifier() - Method in interface com.atlassian.servicedesk.api.info.Version
getQueueCount() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO
getQueueLimitForProject() - Method in interface com.atlassian.servicedesk.api.queue.QueueService: Gets the maximum number of queues allowed for a project
getQueues(ApplicationUser, QueueQuery) - Method in interface com.atlassian.servicedesk.api.queue.QueueService: Get a page of Queue that satisfies the provided QueueQuery.
getRaiseOnBehalfOf() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
getRecipient() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails: The recipient that this token was requested for, who must also be the reporter of the issue
getRemainingTime() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
getRemainingTime() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
getRemainingTime() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationCompletedCycle
getRemainingTime() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationOngoingCycle
getRenderedName() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestChannelSourceI18nService.CustomerRequestChannelRenderedName: Display name of the channel source
getRenderedValue() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO
getReporter() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getRequestFeedbackDetails(ApplicationUser, Issue) - Method in interface com.atlassian.servicedesk.api.feedback.RequestFeedbackDetailsService: For a given user and issue, will return the details required for Request Feedback, if: Provided user is the reporter of the provided issue The issue is a valid Service Desk request Request Feedback is enabled for the Issue
getRequestFeedbackToken() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails: The token details required to be able to add feedback on this request
getRequestFieldValues() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getRequestFieldValues() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
getRequestParticipants(ApplicationUser, RequestParticipantQuery) - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantService: Get a page of ApplicationUser who satisfy the query parameters
getRequestParticipants() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
getRequestsByQueue(ApplicationUser, QueueRequestQuery) - Method in interface com.atlassian.servicedesk.api.queue.QueueService: Get a page of Issue belonging to the specified Queue
getRequestType() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getRequestType() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO
getRequestTypeFields() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
getRequestTypeId() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequest: ID of the RequestType of this request
getRequestTypeId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getRequestTypeId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
getRequestTypes(ApplicationUser, RequestTypeQuery) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeService: Retrieve a list of RequestType that satisfy the query parameters.
getRequired() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
getResolutionId() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransition: Id of the underlying transition
getRestrictedInfo() - Method in interface com.atlassian.servicedesk.api.info.PublicSoftwareInfo
getResults() - Method in interface com.atlassian.servicedesk.api.util.paging.PagedResponse
getResults() - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl
getRevisionId() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSet: Get the revision id of this rule set
getRuleMessage() - Method in interface com.atlassian.servicedesk.api.automation.execution.command.RuleExecutionCommand: Message that should be passed to the rule
getRuleReference() - Method in interface com.atlassian.servicedesk.api.automation.execution.command.RuleExecutionCommand: Rule that should be executed
getRuleReference() - Method in interface com.atlassian.servicedesk.api.automation.execution.whenhandler.WhenHandlerContext: Get the reference to the rule.
getRules() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder: Get the rules currently in this builder
getRules() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSet
getRuleSetId(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.RuleSetMessageHelper
getRuleSetValidationResult() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleSetValidationResult
getRuleSetValidationResult() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationOutcome
getRuleValidationResult() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleValidationResult
getRuleValidationResults() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleSetValidationResult
getSelf() - Method in interface com.atlassian.servicedesk.api.rest.dto.links.Linkable: The default implementation of getSelf() simply returns self from the links, but can be overriden if needed.
getSelf() - Method in class com.atlassian.servicedesk.api.rest.dto.links.SelfLinkDTO
getSelf() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
getServiceDesk() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getServiceDeskById(int) - Method in interface com.atlassian.servicedesk.api.ServiceDeskManager: Retrieve a ServiceDesk by its ID
getServiceDeskById(ApplicationUser, int) - Method in interface com.atlassian.servicedesk.api.ServiceDeskService: Retrieve a ServiceDesk by its ID
getServiceDeskCommentById(ApplicationUser, Long) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentService: Gets a ServiceDeskComment from a comment id.
getServiceDeskCommentByJiraComment(ApplicationUser, Comment) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentService: Gets a ServiceDeskComment from an associated Comment.
getServiceDeskForPortal(Portal) - Method in interface com.atlassian.servicedesk.api.ServiceDeskManager: Returns the ServiceDesk associated with the given Portal
getServiceDeskForPortal(ApplicationUser, Portal) - Method in interface com.atlassian.servicedesk.api.ServiceDeskService: Returns the ServiceDesk associated with the given Portal
getServiceDeskForProject(Project) - Method in interface com.atlassian.servicedesk.api.ServiceDeskManager: Returns the ServiceDesk associated with the given Project
getServiceDeskForProject(ApplicationUser, Project) - Method in interface com.atlassian.servicedesk.api.ServiceDeskService: Returns the ServiceDesk associated with the given Project
getServiceDeskId() - Method in interface com.atlassian.servicedesk.api.event.ServiceDeskDeletedEvent
getServiceDeskId() - Method in interface com.atlassian.servicedesk.api.queue.Queue
getServiceDeskId() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequest: ID of the parent ServiceDesk of this request
getServiceDeskId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getServiceDeskId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
getServiceDeskId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
getServiceDesks(ApplicationUser, PagedRequest) - Method in interface com.atlassian.servicedesk.api.ServiceDeskService: Returns a list of service desks a user can view.
getServiceDesks(ApplicationUser, boolean, PagedRequest) - Method in interface com.atlassian.servicedesk.api.ServiceDeskService: Returns a list of service desks a user can view, with an option to include archived service desks.
getSize() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
getSize() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
getSla() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getSoftwareInfo(ApplicationUser) - Method in interface com.atlassian.servicedesk.api.info.ServiceDeskSoftwareInfoService: Returns JIRA Service Desk software information
getStart() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
getStart() - Method in interface com.atlassian.servicedesk.api.util.paging.LimitedPagedRequest: Index of the first item to include in the result set.
getStart() - Method in class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
getStart() - Method in interface com.atlassian.servicedesk.api.util.paging.PagedRequest
getStart() - Method in class com.atlassian.servicedesk.api.util.paging.SimplePagedRequest
getStartTime() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
getStartTime() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
getStartTime() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationCompletedCycle
getStartTime() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationOngoingCycle
getStatus() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
getStatus() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.status.CustomerRequestStatusDTO
getStatusDate() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.status.CustomerRequestStatusDTO
getStatusId() - Method in interface com.atlassian.servicedesk.api.approval.Approval: The workflow status Id associated with Approval
getStopTime() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
getStopTime() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationCompletedCycle
getSubExpansions() - Method in class com.atlassian.servicedesk.api.util.expansion.Expansion
getSubExpansions(String) - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions
getTemporaryAttachmentId() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO
getTemporaryAttachmentIds() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO
getTemporaryAttachments() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO
getThen() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.IfThen
getThenActionConfigurations() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.Then
getThenActionValidationResults() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ThenValidationResult
getThenValidationResult() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ThenValidationResult
getThenValidationResults() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfThenValidationResult
getThumbnail() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO
getTime() - Method in interface com.atlassian.servicedesk.api.event.ServiceDeskCommentEvent: Time the event was created.
getTime() - Method in interface com.atlassian.servicedesk.api.sla.event.SLAChangeEvent: The created time of the originating event.
getTimeMetric(ApplicationUser, ServiceDesk, int) - Method in interface com.atlassian.servicedesk.api.sla.metrics.TimeMetricService: Returns a time metric within a service desk given its id
getTimeMetrics(ApplicationUser, ServiceDesk) - Method in interface com.atlassian.servicedesk.api.sla.metrics.TimeMetricService: Returns all the time metrics defined for a service desk
getTimeZone() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
getToken() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackToken: The existing or newly generated token for this request feedback
getToolTip() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestChannelSourceI18nService.CustomerRequestChannelRenderedName: Tooltip of the channel source
getTransitionId() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransition: Id of the underlying transition
getTransitionName() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransition: Transition title to be displayed to the customer.
getTransitionSubmitName() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransition: Submit name to be displayed to the customer.
getTriggerFromOtherRules() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleSetMetadataBuilder
getTriggerFromOtherRules() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSet
getType() - Method in interface com.atlassian.servicedesk.api.automation.configuration.user.RunAsUserContextConfig: Get the type of this context
getUncheckedUser() - Method in interface com.atlassian.servicedesk.api.user.UserFactory: Helper method to wrap getCurrentUserByType[UncheckedUser].
getUnsubscribeCustomerNotificationUri(CheckedUser, Issue) - Method in interface com.atlassian.servicedesk.api.notification.CustomerNotificationSubscriptionService: Provides a URL that can be included in any customer email notifications.
getUseCachedQueueCount() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO
getUser(RuleMessage, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.UserMessageHelper: Get the user for a given rule message.
getUser() - Method in interface com.atlassian.servicedesk.api.event.ServiceDeskCommentEvent
getUser() - Method in interface com.atlassian.servicedesk.spi.automation.blueprint.Blueprint.BlueprintParam
getUser() - Method in interface com.atlassian.servicedesk.spi.automation.ruleif.IfCondition.IfConditionParam
getUser() - Method in interface com.atlassian.servicedesk.spi.automation.rulethen.ThenAction.ThenActionParam
getUser() - Method in interface com.atlassian.servicedesk.spi.automation.visualiser.RuleComponentVisualiser.RuleComponentVisualiserParam
getUsernames() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO
getUsernames() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.participant.RequestParticipantUpdateDTO
getUsernames() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.customer.ServiceDeskCustomerAddDTO
getUsersInOrganization(ApplicationUser, UsersInOrganizationQuery) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Gets all the applicationUsers in a given organization.
getUserToValidateWith() - Method in interface com.atlassian.servicedesk.spi.automation.ruleif.IfConditionValidator.IfConditionValidationParam: The user to use when making calls to JIRA-based services
getUserToValidateWith() - Method in interface com.atlassian.servicedesk.spi.automation.rulethen.ThenActionValidator.ThenActionValidationParam: The user to use when making calls to JIRA-based services
getUserToValidateWith() - Method in interface com.atlassian.servicedesk.spi.automation.rulewhen.WhenHandlerValidator.WhenHandlerValidationParam: The user to use when making calls to JIRA-based services
getValidatedRuleSet() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationOutcome
getValidValues() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
getValue(String) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.ConfigurationData: Returns the configuration data for the provided {code key}.
getValue(String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessage: Get a value by key.
getValue() - Method in interface com.atlassian.servicedesk.api.request.type.CustomerRequestType: The String representation for Customer Request Type custom field value
getValue() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
getValue() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO
getValues() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
getVersion() - Method in interface com.atlassian.servicedesk.api.info.PublicSoftwareInfo
getVersion() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
getWeb() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO
getWhen() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.Rule
getWhenHandlerConfiguration() - Method in interface com.atlassian.servicedesk.api.automation.execution.whenhandler.WhenHandlerContext
getWhenHandlerConfigurations() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.When
getWhenHandlerResults() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.WhenValidationResult
getWhenValidationResult() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.WhenValidationResult
getWhenValidationResults() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleValidationResult
getWithinCalendarHours() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
getWithinCalendarHours() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationOngoingCycle
global() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ProjectContextBuilder
group(Integer) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery.Builder: Limit results to request types that belong to the specified RequestTypeGroup id
group() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery: Limit results to request types that belong to the specified RequestTypeGroup id
groupIds() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters: Optional list of group ids for this RequestType

H

handleEvent(List<WhenHandlerContext>, T) - Method in interface com.atlassian.servicedesk.spi.automation.rulewhen.event.EventWhenHandler: Handle events
hasAgentLicense(ApplicationUser) - Method in interface com.atlassian.servicedesk.api.license.ServiceDeskLicenseService: Checks whether the user has an agent license for instance.
hashCode() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails
hashCode() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackToken
hashCode() - Method in class com.atlassian.servicedesk.api.field.FieldId
hashCode() - Method in class com.atlassian.servicedesk.api.field.FieldInputValue
hashCode() - Method in class com.atlassian.servicedesk.api.request.CustomerRequestChannelSource
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.AdditionalCommentDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationCreateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.participant.RequestParticipantUpdateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization.OrganizationServiceDeskUpdateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.links.SelfLinkDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
hashCode() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
hashCode() - Method in class com.atlassian.servicedesk.api.util.expansion.Expansion
hashCode() - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions
hashCode() - Method in class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
hasMore(boolean) - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl.Builder
hasNextPage() - Method in interface com.atlassian.servicedesk.api.util.paging.PagedResponse: Indicates whether the source has more results after this page.
hasNextPage() - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl
helpText(String) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters.Builder
helpText() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters: Optional help text of this RequestType.
helpText(String) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeUpdateParameters.Builder
helpText() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeUpdateParameters: Optional help text of this RequestType.
HitConditionHistory - Interface in com.atlassian.servicedesk.api.sla.condition: Hit history returned by a hit condition
HitConditionHistoryBuilder - Class in com.atlassian.servicedesk.api.sla.condition: Builder for HitConditionHistory objects.
HitEvent - Enum in com.atlassian.servicedesk.api.sla.condition: Event returned by a HitCondition

I

i18NHelper() - Method in interface com.atlassian.servicedesk.api.user.SDUser
iconId(Long) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters.Builder
iconId() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters: Optional iconId for this RequestType
id(Long) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder
id(Integer) - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationQuery.Builder
id() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationQuery
If - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: Represents the IF part of a rule
ifCondition() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfBuilder
IfCondition - Interface in com.atlassian.servicedesk.spi.automation.ruleif: Represents a condition which decides whether an action should be invoked.
IfCondition.IfConditionParam - Interface in com.atlassian.servicedesk.spi.automation.ruleif: Contains params to be used by the if condition to check whether an action should be invoked
IfConditionConfiguration - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: Represents configuration for rule matcher conditions.
IfConditionException - Exception in com.atlassian.servicedesk.api.automation: A subclass of ServiceDeskServiceException used when a IfCondition match fails.
IfConditionException(ExceptionMessage) - Constructor for exception com.atlassian.servicedesk.api.automation.IfConditionException
IfConditionException(ExceptionMessage, Throwable) - Constructor for exception com.atlassian.servicedesk.api.automation.IfConditionException
ifConditions() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfBuilder
IfConditionValidator - Interface in com.atlassian.servicedesk.spi.automation.ruleif: Responsible for validation of rule component configurations, namely
IfConditionValidator.IfConditionValidationParam - Interface in com.atlassian.servicedesk.spi.automation.ruleif: Contains params to be used by the IfConditionValidator to validate the if condition
IfThen - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: Represents a single if-then element.
ifThen() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleBuilder: Add a new ifThen
IfThenValidationResult - Class in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation
IfThenValidationResult(ValidationResult, IfValidationResult, ThenValidationResult) - Constructor for class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfThenValidationResult
IfValidationResult - Class in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation
IfValidationResult(ValidationResult, List<ValidationResult>) - Constructor for class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfValidationResult
includeIssueCount(boolean) - Method in interface com.atlassian.servicedesk.api.queue.QueueQuery.Builder: Set whether to include issue count for the returned queues or not.
includeIssueCount() - Method in interface com.atlassian.servicedesk.api.queue.QueueQuery: Whether to include the number of issue belonging to Queue.
InContextFunction<T> - Interface in com.atlassian.servicedesk.api.automation.execution.context.user
InContextVisitor - Interface in com.atlassian.servicedesk.api.automation.execution.context.user
internalComment(Boolean) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentQuery.Builder
internalComment() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentQuery
invalidateIssue(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Invalidate the issue.
invalidateIssue(RuleMessage, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
invoke(ThenAction.ThenActionParam) - Method in interface com.atlassian.servicedesk.spi.automation.rulethen.ThenAction: Invokes the action using the provided thenActionParam
isAdminAgent(ApplicationUser, ServiceDesk) - Method in interface com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService: Checks whether the user is an agent with project admin permission.
isAgent(ApplicationUser, ServiceDesk) - Method in interface com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService: Checks whether the user is an agent for the given service desk.
isAnonymous() - Method in interface com.atlassian.servicedesk.api.user.SDUser
isCreatedEvent() - Method in interface com.atlassian.servicedesk.api.event.ServiceDeskCommentEvent: true, if the comment event is thrown during a comment creation.
isCustomer(ApplicationUser, CustomerRequest) - Method in interface com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService: Checks whether the ApplicationUser is a customer for the given com.atlassian.servicedesk.api.request.
isCustomer(ApplicationUser, Issue) - Method in interface com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService: Checks whether the ApplicationUser is a customer for the given com.atlassian.servicedesk.api.request.
isDefined(RuleMessage, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.UserMessageHelper: Checks whether a user value is defined in the rule message
isEmpty() - Method in interface com.atlassian.servicedesk.api.sla.condition.HitConditionHistory: Is the history empty
isEmpty() - Method in class com.atlassian.servicedesk.api.sla.condition.HitConditionHistoryBuilder: Is the history currently empty
isEmpty() - Method in interface com.atlassian.servicedesk.api.sla.condition.MatchConditionHistory: Is the history empty?
isEmpty() - Method in class com.atlassian.servicedesk.api.sla.condition.MatchConditionHistoryBuilder: Is the history currently empty
isEmpty() - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions
isEnabled() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.Rule
isGlobal() - Method in interface com.atlassian.servicedesk.api.automation.execution.context.project.ProjectContext
isGreaterThan(Version) - Method in interface com.atlassian.servicedesk.api.info.Version: Returns true if this version is greater than the specified version
isGreaterThanOrEqualTo(Version) - Method in interface com.atlassian.servicedesk.api.info.Version: Returns true if this version is greater than if equal to the specified version
isInCustomerContext() - Method in interface com.atlassian.servicedesk.api.customer.CustomerContextService
isInverseMatch() - Method in enum com.atlassian.servicedesk.api.sla.condition.MatchEvent
isIssueCreatedEvent() - Method in interface com.atlassian.servicedesk.api.sla.event.SLAChangeEvent: Returns if the originating event is a issue created event.
isLessThan(Version) - Method in interface com.atlassian.servicedesk.api.info.Version: Returns true if this version is less than the specified version
isLessThanOrEqualTo(Version) - Method in interface com.atlassian.servicedesk.api.info.Version: Returns true if this version is less than or equal to the specified version
isLicensedForUse() - Method in interface com.atlassian.servicedesk.api.info.PublicSoftwareInfo
isLicenseValid() - Method in interface com.atlassian.servicedesk.api.license.ServiceDeskLicense: Is the license valid
isMatch() - Method in enum com.atlassian.servicedesk.api.sla.condition.MatchEvent
isPartOfIssueChange() - Method in interface com.atlassian.servicedesk.api.event.ServiceDeskCommentEvent: true, if the comment event is part of an issue edit/bulk edit operation (at least one of the issue fields changed).
isPassed() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfThenValidationResult
isPassed() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfValidationResult
isPassed() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleSetValidationResult
isPassed() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleValidationResult
isPassed() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ThenValidationResult
isPassed() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationResult
isPassed() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.WhenValidationResult
isPublic() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskComment: Gets whether the comment is public or private.
isReindexRequired(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Check whether the issue would require reindexing.
isReindexRequired(RuleMessage, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
isSendMail() - Method in interface com.atlassian.servicedesk.api.event.ServiceDeskCommentEvent: true, if an email should be send because of this event.
isSubscribedCustomerNotifications(CheckedUser, Issue) - Method in interface com.atlassian.servicedesk.api.notification.CustomerNotificationSubscriptionService: Given a user and issue, return whether user should be sent new customer notifcations.
issue(Long) - Method in interface com.atlassian.servicedesk.api.approval.ApprovalQuery.Builder
issue() - Method in interface com.atlassian.servicedesk.api.approval.ApprovalQuery: This is currently the only supported query param for ApprovalQuery
issue(Issue) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters.Builder
issue() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters
issue(Issue) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentQuery.Builder
issue() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentQuery
issue(long) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestIssueQuery.Builder
issue() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestIssueQuery: Retrieval of the CustomerRequest backed by this Issue.
issue(long) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestStatusQuery.Builder
issue() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestStatusQuery: ID of the backing Issue of the CustomerRequest
issue(Issue) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestUpdateParameters.Builder
issue() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestUpdateParameters: The CustomerRequest being updated, backed by this Issue
issue(Long) - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionQuery.Builder
issue() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionQuery: The backing Issue id of the CustomerRequest
issue(Long) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery.Builder: Retrieve a specific RequestType associated to the customer request backed by this Issue, if any.
issue() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery: Retrieve a specific RequestType associated to the customer request backed by this Issue, if any.
issue(Long) - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationQuery.Builder
issue() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationQuery: The issue id is always required to query SLA information
issueIsDefined(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Checks whether an issue is defined in the rule message
issueIsDefined(RuleMessage, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
IssueMessageHelper - Interface in com.atlassian.servicedesk.api.automation.execution.message.helper: Manages issue objects attached to a RuleMessage
issueType(IssueType) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters.Builder
issueType() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters: The underlying IssueType of this RequestType.
isSynchronousExecutionRequested() - Method in interface com.atlassian.servicedesk.api.automation.execution.command.RuleExecutionCommand: Is this order requesting a synchronised execution?
isSystemDecided() - Method in interface com.atlassian.servicedesk.api.approval.ApprovalDecision
isSystemRuleSet(boolean) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder: Sets whether the rule set is a system rule set or not.
isSystemRuleSet() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSet
isValid(Boolean) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery.Builder: Limit results to only request types that are valid.
isValid() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery: Limit results to only request types that are valid.
iterator() - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl

J

JIRA - Static variable in class com.atlassian.servicedesk.api.request.CustomerRequestChannelSource: Source channel from which Issue's are created via JIRA

L

label(String) - Method in class com.atlassian.servicedesk.api.field.impl.RequestTypeFieldValueImpl.BuilderImpl
label() - Method in class com.atlassian.servicedesk.api.field.impl.RequestTypeFieldValueImpl
label(String) - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldValue.Builder
label() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldValue: The display of this field value
LIMIT_QUERY_PARAM_NAME - Static variable in class com.atlassian.servicedesk.api.rest.dto.paging.RestPagedRequest
LimitedPagedRequest - Interface in com.atlassian.servicedesk.api.util.paging: A PagedRequest guaranteed to have a limit capped to a developer provided value rather than a user provided value.
LimitedPagedRequestImpl - Class in com.atlassian.servicedesk.api.util.paging
LimitedPagedRequestImpl(PagedRequest, int) - Constructor for class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
LimitedPagedRequestImpl(int, int, int) - Constructor for class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
Linkable<L extends SelfLinkDTO> - Interface in com.atlassian.servicedesk.api.rest.dto.links: Implementers of this interface provide an identity link and other optional links.

M

map(Function<T, M>) - Method in interface com.atlassian.servicedesk.api.util.paging.PagedResponse: Allows you to map a paged response of T into M
map(Function<T, M>) - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl
MatchConditionHistory - Interface in com.atlassian.servicedesk.api.sla.condition: Match history returned by a match condition.
MatchConditionHistory.Entry - Interface in com.atlassian.servicedesk.api.sla.condition: History entry.
MatchConditionHistoryBuilder - Class in com.atlassian.servicedesk.api.sla.condition: Reconstructed history data for the given condition
matches(IfCondition.IfConditionParam) - Method in interface com.atlassian.servicedesk.spi.automation.ruleif.IfCondition: Returns true if the action should be invoked given a ifConditionParam
MatchEvent - Enum in com.atlassian.servicedesk.api.sla.condition: Event returned by match conditions
MAX_COMMENT_RETURNED - Static variable in class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits: The maximum number of comments that will ever be returned
MAX_CUSTOMER_REQUEST_RETURNED - Static variable in class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits: The maximum number of customer request entries that will ever by returned
MAX_CUSTOMER_REQUEST_STATUS_RETURNED - Static variable in class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits: The maximum number of customer request status entries that will ever by returned
MAX_CUSTOMER_REQUEST_TRANSITIONS_RETURNED - Static variable in class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits: The maximum number of customer request transitions entries that will ever by returned
MAX_GENERAL_THINGS_RETURNED - Static variable in class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits: The maximum number of general entries that will ever by returned
MAX_PARTICIPANTS_RETURNED - Static variable in class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits: The maximum number of request participant entries that will ever be returned
MAX_REQUEST_TYPES_RETURNED - Static variable in class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits: The maximum number of requesttypes entries that will ever by returned
MAX_SERVICE_DESKS_RETURNED - Static variable in class com.atlassian.servicedesk.api.util.paging.DefaultPagingLimits: The maximum number of servicedesk entries that will ever by returned
merge(Expansions) - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions
merge(Expansion[]) - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions
metadata() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder
migrateExistingProject(ApplicationUser, MigrateProjectParameters) - Method in interface com.atlassian.servicedesk.api.project.creation.ServiceDeskCreationService: Migrates an existing project to be a ServiceDesk project.
MigrateProjectParameters - Interface in com.atlassian.servicedesk.api.project.creation
MigrateProjectParameters.Builder - Interface in com.atlassian.servicedesk.api.project.creation: Builder to construct the MigrateProjectParameters
migrateProjectParametersBuilder() - Method in interface com.atlassian.servicedesk.api.project.creation.ServiceDeskCreationService: Create a MigrateProjectParameters.Builder
moduleKey(String) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfConditionConfigurationBuilder
moduleKey(String) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ThenActionConfigurationBuilder
moduleKey(String) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.WhenHandlerConfigurationBuilder

N

name(String) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder
name() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeField: Display name of the field as per RequestType basic
name(String) - Method in interface com.atlassian.servicedesk.api.organization.CreateOrganizationParameters.Builder
name() - Method in interface com.atlassian.servicedesk.api.organization.CreateOrganizationParameters
name(String) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters.Builder
name() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters: Name of this RequestType.
name(String) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeUpdateParameters.Builder
name() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeUpdateParameters: Name of this RequestType.
newBuilder() - Static method in class com.atlassian.servicedesk.api.sla.condition.HitConditionHistoryBuilder: Create a new HitConditionHistoryBuilder.
newBuilder() - Static method in class com.atlassian.servicedesk.api.sla.condition.MatchConditionHistoryBuilder: Create a new builder for a match history
newBuilderFromRuleSet(RuleSet) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.BuilderService: Return a RuleSetInputBuilder with the contents of the given RuleSet
newConfigurationDataBuilder() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.BuilderService: Get a new ConfigurationData builder
newCreateBuilder() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentService: Return a new ServiceDeskCommentCreateParameters.Builder to build parameter to create comments
newCreateBuilder() - Method in interface com.atlassian.servicedesk.api.customer.CustomerService: Returns a new CustomerCreateParameters.Builder to build CustomerCreateParameters
newCreateBuilder() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Returns a new CreateOrganizationParameters.Builder to build CreateOrganizationParameters
newCreateBuilder() - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Create a builder to build CustomerRequestCreateParameters
newCreateBuilder() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeService
newDeleteBuilder() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeService
newExecuteParameterBuilder() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionService
newInfoQueryBuilder() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationService: Create a builder to build SlaInformationQuerys
newIssueQueryBuilder() - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Get the builder to build CustomerRequestIssueQuery
newOrganizationServiceDeskUpdateParametersBuilder() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService
newOrganizationsQueryBuilder() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService
newQueryBuilder() - Method in interface com.atlassian.servicedesk.api.approval.ApprovalService
newQueryBuilder() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentService
newQueryBuilder() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldService: Create a builder to build RequestTypeFieldQuery
newQueryBuilder() - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantService
newQueryBuilder() - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Get the builder to build CustomerRequestQuery
newQueryBuilder() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionService
newQueryBuilder() - Method in interface com.atlassian.servicedesk.api.request.type.CustomerRequestTypeService: Create a builder to build CustomerRequestTypeQuery
newQueryBuilder() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeService
newQueueQueryBuilder() - Method in interface com.atlassian.servicedesk.api.queue.QueueService
newQueueRequestQueryBuilder() - Method in interface com.atlassian.servicedesk.api.queue.QueueService
newRuleSetBuilder() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.BuilderService: Get a new RuleSet builder
newRunAsUserContextConfigFactory() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.BuilderService: Get a new RunAsUserContextConfigFactory
newStatusQueryBuilder() - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Create a builder to build CustomerRequestStatusQuery
newUpdateBuilder() - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantService
newUpdateBuilder() - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Create a builder to build CustomerRequestUpdateParameters
newUpdateBuilder() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeService
newUsersInOrganizationQuery() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService
newUsersOrganizationUpdateParametersBuilder() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService
NoExceptionsCallable<V> - Interface in com.atlassian.servicedesk.api.customer: Callable replacement that doesn't throw checked Exceptions
NONE - Static variable in class com.atlassian.servicedesk.api.automation.experimental.serviceflags.ServiceFlags: Empty service flags instance
NoSuchEntityException - Exception in com.atlassian.servicedesk.api: A generic Exception thrown by Jira Service Desk when an Entity required for an operation can not be found
NoSuchEntityException(ExceptionMessage) - Constructor for exception com.atlassian.servicedesk.api.NoSuchEntityException
NoSuchEntityException(ExceptionMessage, Throwable) - Constructor for exception com.atlassian.servicedesk.api.NoSuchEntityException

O

of(ServiceFlag...) - Static method in class com.atlassian.servicedesk.api.automation.experimental.serviceflags.ServiceFlags: Get a flags object for a set of flags
ONE - Static variable in class com.atlassian.servicedesk.api.util.paging.SimplePagedRequest: A page request of 1 thing
organization(CustomerOrganization) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationServiceDeskUpdateParameters.Builder
organization() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationServiceDeskUpdateParameters
organization() - Method in interface com.atlassian.servicedesk.api.organization.UsersInOrganizationQuery: To query for a specified CustomerOrganization
organization(CustomerOrganization) - Method in interface com.atlassian.servicedesk.api.organization.UsersOrganizationUpdateParameters.Builder
organization() - Method in interface com.atlassian.servicedesk.api.organization.UsersOrganizationUpdateParameters
OrganizationCreateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.organization
OrganizationCreateDTO(String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationCreateDTO
OrganizationCreateDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.organization
OrganizationDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.organization
OrganizationDTO(String, String, SelfLinkDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO
OrganizationDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.organization
OrganizationService - Interface in com.atlassian.servicedesk.api.organization
OrganizationServiceDeskUpdateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization
OrganizationServiceDeskUpdateDTO(Integer) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization.OrganizationServiceDeskUpdateDTO
OrganizationServiceDeskUpdateDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization
OrganizationServiceDeskUpdateParameters - Interface in com.atlassian.servicedesk.api.organization
OrganizationServiceDeskUpdateParameters.Builder - Interface in com.atlassian.servicedesk.api.organization: Builder to construct the OrganizationServiceDeskUpdateParameters.
OrganizationsQuery - Interface in com.atlassian.servicedesk.api.organization: Information supplied to OrganizationService.getOrganizations(com.atlassian.jira.user.ApplicationUser, com.atlassian.servicedesk.api.organization.OrganizationsQuery) to query for organizations
OrganizationsQuery.Builder - Interface in com.atlassian.servicedesk.api.organization
overrideSecurity(boolean) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestIssueQuery.Builder
overrideSecurity() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestIssueQuery: Use this to retrieve a CustomerRequest without checking the permission of the user executing this request

P

paged(int, int) - Static method in class com.atlassian.servicedesk.api.util.paging.SimplePagedRequest: A page request of the specified start and limit
PagedDTO<T> - Class in com.atlassian.servicedesk.api.rest.dto.paging: Paged results are sent back in a PagedDTO
PagedDTO(List<String>, Integer, Integer, Integer, Boolean, PagedLinkDTO, List<T>) - Constructor for class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
PagedDTO.Builder<T> - Class in com.atlassian.servicedesk.api.rest.dto.paging
PagedLinkDTO - Class in com.atlassian.servicedesk.api.rest.dto.paging: A link from paged collection of values
PagedLinkDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO: Deprecated.
PagedLinkDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.paging
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.approval.ApprovalQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.approval.ApprovalQuery
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentQuery
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationsQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationsQuery
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.organization.UsersInOrganizationQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.organization.UsersInOrganizationQuery: To query a page LimitedPagedRequest
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.queue.QueueQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.queue.QueueQuery: Pagination control.
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.queue.QueueRequestQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.queue.QueueRequestQuery: Pagination parameter
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery: To request a page of CustomerRequest
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestStatusQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestStatusQuery: To request a page of CustomerRequest.CustomerRequestStatus
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantQuery: Pagination query
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionQuery: To request a page of CustomerTransition
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery.Builder: To query a page PagedRequest of RequestType
pagedRequest() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery: To query a page LimitedPagedRequest of RequestType
pagedRequest(PagedRequest) - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationQuery.Builder
pagedRequest() - Method in interface com.atlassian.servicedesk.api.sla.info.SlaInformationQuery
PagedRequest - Interface in com.atlassian.servicedesk.api.util.paging: Specifies the pagination requirements of a request.
PagedResponse<T> - Interface in com.atlassian.servicedesk.api.util.paging: A response to a paged request, used in pagination.
PagedResponseImpl<T> - Class in com.atlassian.servicedesk.api.util.paging: A wrapper around a list of content.
PagedResponseImpl(PagedResponseImpl.Builder<T>) - Constructor for class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl
PagedResponseImpl.Builder<T> - Class in com.atlassian.servicedesk.api.util.paging: Builds PagedResponse's of T
pageRequest(PagedRequest) - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl.Builder
pageRequest(LimitedPagedRequest) - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl.Builder
parse(String) - Static method in class com.atlassian.servicedesk.api.util.expansion.ExpansionsParser: Converts a string representation of a collection of Expansions back into an Expansion array.
parse(String...) - Static method in class com.atlassian.servicedesk.api.util.expansion.ExpansionsParser
parseAsExpansions(List<String>) - Static method in class com.atlassian.servicedesk.api.util.expansion.ExpansionsParser: Converts list of string representations of Expansions into an Expansions instance.
parseAsExpansions(String) - Static method in class com.atlassian.servicedesk.api.util.expansion.ExpansionsParser: Converts a string representation of a collection of Expansions into an Expansions instance.
parseSingle(String) - Static method in class com.atlassian.servicedesk.api.util.expansion.ExpansionsParser: Converts a string representation of a single Expansion back into an Expansion.
parseWithPrefix(String, String) - Static method in class com.atlassian.servicedesk.api.util.expansion.ExpansionsParser
PASSED() - Static method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationResult
Portal - Interface in com.atlassian.servicedesk.api.portal
PORTAL - Static variable in class com.atlassian.servicedesk.api.request.CustomerRequestChannelSource: Source channel from which CustomerRequests are created on JIRA Service Desk's Customer Portal
PortalManager - Interface in com.atlassian.servicedesk.api.portal: Provides access to Portal objects without permission checks.
PortalService - Interface in com.atlassian.servicedesk.api.portal: Provides access to Portal objects.
postLoad(Map<String, String>) - Method in interface com.atlassian.servicedesk.spi.automation.configuration.ConfigurationProcessor: Augments the given loaded configuration.
prepend(String) - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions: Create a new Expansions that prepends the propertyName to the path of all expansions represented in this Expansions object.
preStore(Map<String, String>) - Method in interface com.atlassian.servicedesk.spi.automation.configuration.ConfigurationProcessor: Processes the given configuration that has to be stored.
project(Project) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ProjectContextBuilder
project(Project) - Method in interface com.atlassian.servicedesk.api.project.creation.MigrateProjectParameters.Builder
project() - Method in interface com.atlassian.servicedesk.api.project.creation.MigrateProjectParameters: The projectProject to create a ServiceDesk on
projectContext() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleSetMetadataBuilder
ProjectContext - Interface in com.atlassian.servicedesk.api.automation.execution.context.project: Represents the context in which a rule entity is run with.
publicComment(boolean) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters.Builder
publicComment() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters: Required parameter to indicate the Comment's visibility.
publicComment(Boolean) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentQuery.Builder
publicComment() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentQuery
PublicSoftwareInfo - Interface in com.atlassian.servicedesk.api.info: Information about JIRA Service Desk that is available to anyone
put(String, String) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.ConfigurationDataBuilder
putAll(Map<String, String>) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.ConfigurationDataBuilder
putAll(ConfigurationData) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.ConfigurationDataBuilder
putAllValues(Map<String, String>) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageBuilder: Add a map of key/value pairs to the message.
putValue(String, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageBuilder: Add a a key/value pair to the message.

Q

Queue - Interface in com.atlassian.servicedesk.api.queue: Represents a logical queue of Issue in JIRA Service Desk
QueueCountDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.queue.admin
QueueCountDTO(boolean, boolean) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO
QueueCountDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.queue.admin
QueueDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.queue
QueueDTO(String, String, String, List<String>, Long, SelfLinkDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
QueueDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.queue
queueId(int) - Method in interface com.atlassian.servicedesk.api.queue.QueueQuery.Builder
queueId() - Method in interface com.atlassian.servicedesk.api.queue.QueueQuery: Optionally filter search result to a specific Queue by its ID.
queueId(int) - Method in interface com.atlassian.servicedesk.api.queue.QueueRequestQuery.Builder
queueId() - Method in interface com.atlassian.servicedesk.api.queue.QueueRequestQuery: ID of an existing Queue whose issues will be returned
QueueQuery - Interface in com.atlassian.servicedesk.api.queue: Parameters to query Queue that a user can see.
QueueQuery.Builder - Interface in com.atlassian.servicedesk.api.queue: Builder to construct the QueueQuery.
QueueRequestQuery - Interface in com.atlassian.servicedesk.api.queue: Parameters to query Issue inside an existing Queue.
QueueRequestQuery.Builder - Interface in com.atlassian.servicedesk.api.queue: Builder to construct the QueueRequestQuery.
QueueService - Interface in com.atlassian.servicedesk.api.queue: Provide access to Queue objects and their issues
QueueSettingsDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.queue.admin
QueueSettingsDTO(QueueCountDTO, SelfLinkDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO
QueueSettingsDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.queue.admin

R

raiseOnBehalfOf(String) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Set the user to create this customer request on behalf of himself / herself
raiseOnBehalfOf(Optional<String>) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Set the user to create this customer request on behalf of himself / herself
raiseOnBehalfOf() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters: Optional ApplicationUser's username to create the customer request on behalf of.
remove(String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageCache: Remove a cached object
removeOrganizationFromServiceDesk(ApplicationUser, OrganizationServiceDeskUpdateParameters) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Removes an organization from a Service Desk if the user is an agent of that Service Desk.
removeRequestParticipants(ApplicationUser, RequestParticipantUpdateParameters) - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantService: Remove a list ApplicationUser as participant from a given CustomerRequest.
removeUsersFromOrganization(ApplicationUser, UsersOrganizationUpdateParameters) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationService: Removes users from a specified organization.
REPORTER_USER_PREFIX - Static variable in interface com.atlassian.servicedesk.api.automation.execution.message.helper.UserMessageHelper: Prefix used for the issue reporter user.
request(CustomerRequest) - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionExecutionParameters.Builder: Set the request to execute the transition on
request() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionExecutionParameters: Get the request
RequestCreateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.request
RequestCreateDTO(String, String, Map<String, Object>, List<String>, String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
RequestCreateDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.request
RequestFeedbackDetails - Class in com.atlassian.servicedesk.api.feedback: The return type that wraps all required data for a Service Desk Request Feedback token and link
RequestFeedbackDetails(ApplicationUser, Issue, String, RequestFeedbackToken, int) - Constructor for class com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails
RequestFeedbackDetailsService - Interface in com.atlassian.servicedesk.api.feedback: Provide way to get access to the Service Desk Request Feedback details that can be used with email notifications.
RequestFeedbackToken - Class in com.atlassian.servicedesk.api.feedback: The return type that wraps all required data for a Service Desk Request Feedback token and link
RequestFeedbackToken(String, URI) - Constructor for class com.atlassian.servicedesk.api.feedback.RequestFeedbackToken
requestOverrideSecurity(Boolean) - Method in interface com.atlassian.servicedesk.api.request.type.CustomerRequestTypeQuery.Builder: Use this requestOverrideSecurity flag to execute query without checking permission of the user executing this request
requestOverrideSecurity() - Method in interface com.atlassian.servicedesk.api.request.type.CustomerRequestTypeQuery: Use this requestOverrideSecurity flag to execute query without checking permission of the user executing this request
requestOverrideSecurity(Boolean) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery.Builder: Use this requestOverrideSecurity flag to execute query without checking permission of the user executing this request
requestOverrideSecurity() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery: Use this requestOverrideSecurity flag to execute query without checking permission of the user executing this request.
requestOwnership(CustomerRequestQuery.REQUEST_OWNERSHIP) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery.Builder
requestOwnership() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery: Limited result customer requests to those which are raised by executing user, or requests he participated in, or both
requestParticipant(String) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Add a participant into this customer request
requestParticipant(ApplicationUser) - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantUpdateParameters.Builder: Add a single ApplicationUser as participant.
RequestParticipantQuery - Interface in com.atlassian.servicedesk.api.request.participant: Parameters to query ApplicationUser participating in a CustomerRequest
RequestParticipantQuery.Builder - Interface in com.atlassian.servicedesk.api.request.participant: Builder to construct the RequestParticipantQuery.
requestParticipants(Set<String>) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Set a list participants into this customer request
requestParticipants(Optional<Set<String>>) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Set a list participants into this customer request
requestParticipants() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters: Optional list of ApplicationUser's username of participants on this customer request Note: the function is dependent on executing user's permission, refer to RequestTypeFieldService.getCustomerRequestCreateMeta(ApplicationUser, RequestTypeFieldQuery) to test the capability
requestParticipants(Set<ApplicationUser>) - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantUpdateParameters.Builder: Add multiple ApplicationUser as participants
requestParticipants() - Method in interface com.atlassian.servicedesk.api.request.participant.RequestParticipantUpdateParameters
RequestParticipantService - Interface in com.atlassian.servicedesk.api.request.participant: Used to perform actions on ApplicationUser who participates in a CustomerRequest
RequestParticipantUpdateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.request.participant
RequestParticipantUpdateDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.participant.RequestParticipantUpdateDTO: Deprecated.
RequestParticipantUpdateDTO(Iterable<String>) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.request.participant.RequestParticipantUpdateDTO
RequestParticipantUpdateParameters - Interface in com.atlassian.servicedesk.api.request.participant: Contains parameters to add/remove participants to an existing request
RequestParticipantUpdateParameters.Builder - Interface in com.atlassian.servicedesk.api.request.participant: Use this RequestParticipantUpdateParameters.Builder to construct an instance of RequestParticipantUpdateParameters
requestStatus(CustomerRequestQuery.REQUEST_STATUS) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery.Builder
requestStatus() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery: Limit result customer requests to those are open, closed, or both
requestSynchronousExecution(boolean) - Method in interface com.atlassian.servicedesk.api.automation.execution.command.RuleExecutionCommandBuilder: Set whether synchronous execution is requested.
requestType() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeField: The parent RequestType of this field
requestType(int) - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldQuery.Builder
requestType() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldQuery: ID of parent RequestType of which the RequestTypeField's belong to
requestType(RequestType) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Set the request type
requestType() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters: RequestType of the request
requestType(Integer) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery.Builder
requestType() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery: Use this CustomerRequestQuery.requestType() in combination with CustomerRequestQuery.serviceDesk() to narrow the query to the CustomerRequest's that belong to a RequestType
requestType(RequestType) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestUpdateParameters.Builder
requestType() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestUpdateParameters: The new RequestType to be updated into the CustomerRequest
requestType(RequestType) - Method in interface com.atlassian.servicedesk.api.request.type.CustomerRequestTypeQuery.Builder: Use this RequestType's to retrieve a specific CustomerRequestType
requestType() - Method in interface com.atlassian.servicedesk.api.request.type.CustomerRequestTypeQuery: Use this RequestType to retrieve a specific CustomerRequestType.
RequestType - Interface in com.atlassian.servicedesk.api.requesttype
requestType(Integer) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeDeleteParameters.Builder
requestType() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeDeleteParameters: The id of this RequestType.
requestType(Integer) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery.Builder: Use this RequestType's requestType and ServiceDesk to retrieve a specific RequestType
requestType() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery: Use this RequestType and ServiceDesk to retrieve a specific RequestType
requestType(Integer) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeUpdateParameters.Builder
requestType() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeUpdateParameters: The id of this RequestType.
RequestTypeCreateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype
RequestTypeCreateDTO(String, String, String, String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
RequestTypeCreateDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype
RequestTypeCreateParameters - Interface in com.atlassian.servicedesk.api.requesttype: Parameters to create a new RequestType for a specific ServiceDesk.
RequestTypeCreateParameters.Builder - Interface in com.atlassian.servicedesk.api.requesttype: Builder to instantiate RequestTypeCreateParameters.
RequestTypeDeleteParameters - Interface in com.atlassian.servicedesk.api.requesttype: Parameters to delete a RequestType.
RequestTypeDeleteParameters.Builder - Interface in com.atlassian.servicedesk.api.requesttype: Builder to instantiate RequestTypeDeleteParameters.
RequestTypeDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype
RequestTypeDTO(String, SelfLinkDTO, String, String, String, String, List<String>, RequestTypeIconDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
RequestTypeDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype
RequestTypeField - Interface in com.atlassian.servicedesk.api.field: A Service Desk's field which is configured by RequestType basis
RequestTypeFieldDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.field
RequestTypeFieldDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO: Deprecated.
RequestTypeFieldDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.field
RequestTypeFieldQuery - Interface in com.atlassian.servicedesk.api.field: Parameter to query CustomerRequestCreateMeta
RequestTypeFieldQuery.Builder - Interface in com.atlassian.servicedesk.api.field: Builder to construct the RequestTypeFieldQuery.
requestTypeFields() - Method in interface com.atlassian.servicedesk.api.field.CustomerRequestCreateMeta: List of RequestTypeField configured under a RequestType is used to create a customer request.
RequestTypeFieldService - Interface in com.atlassian.servicedesk.api.field: Provide access to the RequestTypeField associated with a RequestType
RequestTypeFieldValue - Interface in com.atlassian.servicedesk.api.field: Used as valid field value(s) to RequestTypeField where applicable, for example field value as valid options of a select field.
RequestTypeFieldValue.Builder - Interface in com.atlassian.servicedesk.api.field
RequestTypeFieldValueDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.field
RequestTypeFieldValueDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO: Deprecated.
RequestTypeFieldValueDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.field
RequestTypeFieldValueImpl - Class in com.atlassian.servicedesk.api.field.impl
RequestTypeFieldValueImpl.BuilderImpl - Class in com.atlassian.servicedesk.api.field.impl
RequestTypeGroup - Interface in com.atlassian.servicedesk.api.requesttype: Represent a logical grouping of RequestType in a ServiceDesk.
RequestTypeGroupDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group
RequestTypeGroupDTO(String, String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO
RequestTypeGroupDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group
RequestTypeIconDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon
RequestTypeIconDTO(String, RequestTypeIconLinkDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO
RequestTypeIconDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon
RequestTypeIconLinkDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon
RequestTypeIconLinkDTO(Map<String, URI>) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO
RequestTypeIconLinkDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon
RequestTypeQuery - Interface in com.atlassian.servicedesk.api.requesttype: A query for searching for Request Types
RequestTypeQuery.Builder - Interface in com.atlassian.servicedesk.api.requesttype: Builder to construct the RequestTypeQuery.
RequestTypeService - Interface in com.atlassian.servicedesk.api.requesttype: Used to perform operations on RequestType.
RequestTypeUpdateParameters - Interface in com.atlassian.servicedesk.api.requesttype: Parameters to update a RequestType.
RequestTypeUpdateParameters.Builder - Interface in com.atlassian.servicedesk.api.requesttype: Builder to instantiate RequestTypeUpdateParameters.
required() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeField: If the field is mandatory to create a request
RestPagedRequest - Class in com.atlassian.servicedesk.api.rest.dto.paging: Common pagination code that makes it easier to convert a pair of javax.ws.rs.QueryParam parameters to a PagedRequest.
RestPagedRequest() - Constructor for class com.atlassian.servicedesk.api.rest.dto.paging.RestPagedRequest
RestrictedSoftwareInfo - Interface in com.atlassian.servicedesk.api.info: Information about JIRA service desk that is only available to administrators
rule() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder: Add a new rule to the builder
Rule - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: A generic rule that is defined as a series of actions that is to be executed after being triggered by an external source that matches a series of criteria.
RuleComponentVisualiser - Interface in com.atlassian.servicedesk.spi.automation.visualiser: This is an optional class that an automation module (automation-rule-when-handler, automation-rule-if-condition, automation-rule-then-action) can implement if they wish to have dynamic names and labels.
RuleComponentVisualiser.RuleComponentVisualiserParam - Interface in com.atlassian.servicedesk.spi.automation.visualiser: The params used to generate the name and label for a specific rule component.
ruleConfiguration() - Method in interface com.atlassian.servicedesk.spi.automation.visualiser.RuleComponentVisualiser.RuleComponentVisualiserParam
RuleExecutionCommand - Interface in com.atlassian.servicedesk.api.automation.execution.command: Order to execute a rule.
RuleExecutionCommandBuilder - Interface in com.atlassian.servicedesk.api.automation.execution.command: Builder for ExecutionOrder objects
RuleExecutionCommandBuilderService - Interface in com.atlassian.servicedesk.api.automation.execution.command: Provider for ExecutionOrderBuilder objects
ruleIf() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfThenBuilder
ruleMessage(RuleMessage) - Method in interface com.atlassian.servicedesk.api.automation.execution.command.RuleExecutionCommandBuilder: Set the rule message
RuleMessage - Interface in com.atlassian.servicedesk.api.automation.execution.message: Represents a rule message sent through the system
RuleMessageBuilder - Interface in com.atlassian.servicedesk.api.automation.execution.message: Builder for rule messages
RuleMessageBuilderService - Interface in com.atlassian.servicedesk.api.automation.execution.message: Service to create RuleMessageBuilder objects which can be used to create RuleMessages
RuleMessageCache - Interface in com.atlassian.servicedesk.api.automation.execution.message: Allows services to attach additional data to a rule message.
ruleReference(RuleReference) - Method in interface com.atlassian.servicedesk.api.automation.execution.command.RuleExecutionCommandBuilder: Set the rule reference
RuleReference - Interface in com.atlassian.servicedesk.api.automation.execution.rule: Marker interface for a rule reference.
RuleSet - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: A rule set is a collection of rules that are grouped together with a name and a description.
RuleSetInput - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input: Configuration to be passed to the RuleSetService in order to create/update rulesets.
RuleSetInputBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input: Builder for RuleSets
RuleSetInputBuilder.IfBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.IfConditionConfigurationBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.IfThenBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.ProjectContextBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.RuleBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.RuleSetMetadataBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.ThenActionConfigurationBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.ThenBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.UserContextBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.WhenBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputBuilder.WhenHandlerConfigurationBuilder - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input
RuleSetInputValidationService - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.input: Responsible for validation of rule set inputs, typically before a call to RuleSetService.create().
RuleSetMessageHelper - Interface in com.atlassian.servicedesk.api.automation.execution.message.helper: Manages a rule set data, written to and read from an automation RuleMessage.
RuleSetService - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: Exposes CRUD operations for Rules.
RuleSetValidationResult - Class in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation
RuleSetValidationResult(ValidationResult, List<RuleValidationResult>) - Constructor for class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleSetValidationResult
ruleThen() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.IfThenBuilder
RuleValidationResult - Class in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation
RuleValidationResult(ValidationResult, WhenValidationResult, List<IfThenValidationResult>) - Constructor for class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleValidationResult
run(ApplicationUser) - Method in interface com.atlassian.servicedesk.api.automation.execution.context.user.InContextFunction
run(ApplicationUser) - Method in interface com.atlassian.servicedesk.api.automation.execution.context.user.InContextVisitor
runAs(ApplicationUser) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.UserContextBuilder
runAsCurrentUser() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.UserContextBuilder
RunAsUserContextConfig - Interface in com.atlassian.servicedesk.api.automation.configuration.user: Represents the user configuration which determines which user executes a rule.
RunAsUserContextConfigFactory - Interface in com.atlassian.servicedesk.api.automation.configuration.user
runInCustomerContext(NoExceptionsCallable<T>) - Method in interface com.atlassian.servicedesk.api.customer.CustomerContextService: Executes the code in a "customer context".
runInCustomerContext(Runnable) - Method in interface com.atlassian.servicedesk.api.customer.CustomerContextService: Executes the code in a "customer context".
runOutOfCustomerContext(NoExceptionsCallable<T>) - Method in interface com.atlassian.servicedesk.api.customer.CustomerContextService: Executes the code out of a "customer context".
runOutOfCustomerContext(Runnable) - Method in interface com.atlassian.servicedesk.api.customer.CustomerContextService: Executes the code out of a "customer context".

S

SDUser - Interface in com.atlassian.servicedesk.api.user: Service Desk Application User wrapper.
searchTerm(String) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery.Builder
searchTerm() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery: Filter a customer request on its Issue's Summary
SelfLinkDTO - Class in com.atlassian.servicedesk.api.rest.dto.links: Standard link from an entity.
SelfLinkDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.links.SelfLinkDTO
SelfLinkDTO(URI) - Constructor for class com.atlassian.servicedesk.api.rest.dto.links.SelfLinkDTO
ServerException - Exception in com.atlassian.servicedesk.api: Basic Exception thrown by Jira Service Desk when something has gone wrong and the server does not know how to handle it.
ServerException(ExceptionMessage) - Constructor for exception com.atlassian.servicedesk.api.ServerException
ServerException(ExceptionMessage, Throwable) - Constructor for exception com.atlassian.servicedesk.api.ServerException
serviceDesk() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeField: The ServiceDesk that the Request Type belongs to
serviceDesk(int) - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldQuery.Builder
serviceDesk() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldQuery: ID of the parent ServiceDesk
serviceDesk(ServiceDesk) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters.Builder: Set the service desk
serviceDesk() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestCreateParameters: The ServiceDesk of the request to be created
serviceDesk(Integer) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery.Builder
serviceDesk() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestQuery: Narrows the query to the CustomerRequest's that belong to a ServiceDesk
serviceDesk(ServiceDesk) - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestUpdateParameters.Builder
serviceDesk() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequestUpdateParameters: The ServiceDesk which CustomerRequest belongs to
serviceDesk(ServiceDesk) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters.Builder
serviceDesk() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters: The ServiceDesk this RequestType belongs to.
serviceDesk(Integer) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeDeleteParameters.Builder
serviceDesk() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeDeleteParameters: The id of the ServiceDesk this RequestType must belong to.
serviceDesk(Integer) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery.Builder: Narrows the query to the RequestType's that belong to a ServiceDesk
serviceDesk() - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeQuery: Narrows the query to the RequestType's that belong to a ServiceDesk
ServiceDesk - Interface in com.atlassian.servicedesk.api: Represents a JIRA Service Desk
ServiceDeskComment - Interface in com.atlassian.servicedesk.api.comment: Represents a comment made on a service desk project.
ServiceDeskCommentCreateParameters - Interface in com.atlassian.servicedesk.api.comment: Parameter to create a JIRA Service Desk's Comment.
ServiceDeskCommentCreateParameters.Builder - Interface in com.atlassian.servicedesk.api.comment
ServiceDeskCommentEvent - Interface in com.atlassian.servicedesk.api.event: Represents a comment made on a customer request.
ServiceDeskCommentQuery - Interface in com.atlassian.servicedesk.api.comment: Parameters to query ServiceDeskComment
ServiceDeskCommentQuery.Builder - Interface in com.atlassian.servicedesk.api.comment: Builder to construct the ServiceDeskCommentQuery.
ServiceDeskCommentService - Interface in com.atlassian.servicedesk.api.comment: This components provides the ability to create public and private comments for service desks.
ServiceDeskCreationService - Interface in com.atlassian.servicedesk.api.project.creation: Creates ServiceDesk projects
ServiceDeskCustomerAddDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.customer
ServiceDeskCustomerAddDTO(Set<String>) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.customer.ServiceDeskCustomerAddDTO
ServiceDeskCustomerRequestService - Interface in com.atlassian.servicedesk.api.request: Used to perform actions on CustomerRequest
ServiceDeskDeletedEvent - Interface in com.atlassian.servicedesk.api.event: Event that is triggered when a Service Desk project is deleted.
ServiceDeskDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.servicedesk
ServiceDeskDTO(String, String, String, String, SelfLinkDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
ServiceDeskDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.servicedesk
ServiceDeskEmailAttachmentMatcher - Interface in com.atlassian.servicedesk.spi.email.attachment: The matcher to implement, in order to participate in the Incoming Email attachment stripping process.
ServiceDeskEmailAttachmentMatcher.Attachment - Interface in com.atlassian.servicedesk.spi.email.attachment: A simple representation of a mail attachment after it has been extracted from a message.
ServiceDeskEmailAttachmentMatcher.AttachmentContent - Interface in com.atlassian.servicedesk.spi.email.attachment: A simple representation of a mail attachment's actual content, after it has been extracted from a message.
ServiceDeskEmailReplyMatcher - Interface in com.atlassian.servicedesk.spi.email.replystripping: The matcher to implement, in order to participate in the Incoming Email reply stripping process.
serviceDeskId(Integer) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationServiceDeskUpdateParameters.Builder
serviceDeskId() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationServiceDeskUpdateParameters
serviceDeskId(Integer) - Method in interface com.atlassian.servicedesk.api.organization.OrganizationsQuery.Builder: Only returns organizations within this servicedesk if set.
serviceDeskId() - Method in interface com.atlassian.servicedesk.api.organization.OrganizationsQuery
serviceDeskId(int) - Method in interface com.atlassian.servicedesk.api.queue.QueueQuery.Builder
serviceDeskId() - Method in interface com.atlassian.servicedesk.api.queue.QueueQuery: ID of the ServiceDesk whose Queue will be returned.
serviceDeskId(int) - Method in interface com.atlassian.servicedesk.api.queue.QueueRequestQuery.Builder
serviceDeskId() - Method in interface com.atlassian.servicedesk.api.queue.QueueRequestQuery: ID of the ServiceDesk owning the Queue
ServiceDeskLicense - Interface in com.atlassian.servicedesk.api.license
ServiceDeskLicenseService - Interface in com.atlassian.servicedesk.api.license
ServiceDeskManager - Interface in com.atlassian.servicedesk.api: Provides access to ServiceDesk objects without permission checks.
ServiceDeskPermissionService - Interface in com.atlassian.servicedesk.api.permission: An experimental interface for validating users against service desk permissions
ServiceDeskService - Interface in com.atlassian.servicedesk.api: Provides access to ServiceDesk objects
ServiceDeskServiceException - Exception in com.atlassian.servicedesk.api: Base Exception thrown by Jira Service Desk.
ServiceDeskServiceException(ExceptionMessage) - Constructor for exception com.atlassian.servicedesk.api.ServiceDeskServiceException
ServiceDeskServiceException(ExceptionMessage, Throwable) - Constructor for exception com.atlassian.servicedesk.api.ServiceDeskServiceException
ServiceDeskSoftwareInfoService - Interface in com.atlassian.servicedesk.api.info: Returns information about the JIRA Service Desk software
ServiceFlag - Interface in com.atlassian.servicedesk.api.automation.experimental.serviceflags: Marker interface for service flags
ServiceFlags - Class in com.atlassian.servicedesk.api.automation.experimental.serviceflags: Holds arbitrary service flags for api calls.
set(String, Object) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.RuleMessageCache: Set a cached object
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
set_links(AttachmentLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO.Builder
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO.Builder
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO.Builder
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO.Builder
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO.Builder
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO.Builder
set_links(CustomerRequestLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
set_links(CustomerRequestLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO.Builder
set_links(RequestTypeIconLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO.Builder
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO.Builder
set_links(SelfLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO.Builder
set_links(UserLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO.Builder
set_links(PagedLinkDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
set_public(Boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO.Builder
set_public(Boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO.Builder
set_public(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO.Builder
setActive(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO.Builder
setAdditionalComment(AdditionalCommentDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO.Builder
setAdditionalComment(AdditionalCommentDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO.Builder
setApprover(UserDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO.Builder
setApproverDecision(ApprovalDecisionResponseType) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO.Builder
setApprovers(List<ApproverDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
setAttachments(List<AttachmentDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO.Builder
setAuthor(UserDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO.Builder
setAuthor(UserDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO.Builder
setAvatarUrls(Map<String, String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO.Builder
setBase(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO.Builder
setBase(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
setBody(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.AdditionalCommentDTO.Builder
setBody(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO.Builder
setBody(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO.Builder
setBreached(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO.Builder
setBreached(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO.Builder
setBreachTime(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO.Builder
setBuildChangeSet(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO.Builder
setBuildChangeSet(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
setBuildDate(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO.Builder
setBuildDate(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
setCanAddRequestParticipants(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO.Builder
setCanAddRequestParticipants(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
setCanAnswerApproval(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
setCanRaiseOnBehalfOf(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO.Builder
setCanRaiseOnBehalfOf(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
setChildren(List<RequestTypeFieldValueDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO.Builder
setChildren(List<RequestTypeFieldValueDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
setComment(RuleMessage, Comment) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper: Set the actual comment in the message cache
setComment(RuleMessage, Comment, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper
setComment(CommentDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO.Builder
setCommentData(RuleMessageBuilder, Comment) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper: These methods allow setting comment information in the message
setCommentData(RuleMessageBuilder, Comment, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper
setCommentData(RuleMessageBuilder, Long) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper
setCommentData(RuleMessageBuilder, Long, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper
setCommentEditedFlag(RuleMessageBuilder, boolean) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.CommentMessageHelper: Set a flag indicating whether the comment was edited.
setCompletedCycles(List<SlaInformationCompletedCycleDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO.Builder
setCompletedDate(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
setContent(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO.Builder
setContext(String) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO.Builder
setContext(String) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
setCreated(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO.Builder
setCreated(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO.Builder
setCreatedDate(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
setCreatedDate(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setCurrentStatus(CustomerRequestStatusDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setCurrentStatus(CustomerRequestStatusDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO.Builder
setDecision(ApprovalDecisionRequestType) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestDTO.Builder
setDescription(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO.Builder
setDescription(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
setDescription(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO.Builder
setDescription(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
setDisplayName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO.Builder
setElapsedTime(DurationDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO.Builder
setElapsedTime(DurationDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO.Builder
setEmail(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO.Builder
setEmailAddress(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO.Builder
setEpochMillis(Long) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO.Builder
setEpochMillis(Long) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
setEventTime(RuleMessageBuilder, Date) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.EventTimeMessageHelper: Sets (or overwrites) the event time for a rule message.
setEventTime(RuleMessageBuilder, Date, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.EventTimeMessageHelper: Sets (or overwrites) the event time for a rule message using the specified prefix when generating the value key.
setExpands(List<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setExpands(List<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
setFieldId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO.Builder
setFieldId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
setFieldId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO.Builder
setFields(List<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO.Builder
setFilename(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO.Builder
setFileName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO.Builder
setFinalDecision(ApprovalDecisionResponseType) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
setFriendly(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO.Builder
setFriendly(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
setFriendly(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO.Builder
setFullName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO.Builder
setGoalDuration(DurationDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO.Builder
setGoalDuration(DurationDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO.Builder
setGroupIds(List<Integer>) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeCreateParameters.Builder
setGroupIds(List<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
setHelpText(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO.Builder
setHelpText(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
setIcon(RequestTypeIconDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
setIconUrls(Map<String, URI>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO.Builder
setId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO.Builder
setIncludeQueueCount(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO.Builder
setIsLastPage(Boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
setIsLicensedForUse(Boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO.Builder
setIsLicensedForUse(Boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
setIso8601(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO.Builder
setIso8601(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
setIssue(RuleMessage, Issue) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Set the actual issue in the message cache
setIssue(RuleMessage, Issue, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
setIssueCount(Long) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO.Builder
setIssueData(RuleMessageBuilder, Issue) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: These methods allow setting issue information in the message
setIssueData(RuleMessageBuilder, Issue, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
setIssueData(RuleMessageBuilder, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
setIssueData(RuleMessageBuilder, String, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
setIssueData(RuleMessageBuilder, long) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
setIssueData(RuleMessageBuilder, long, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
setIssueId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setIssueKey(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setIssueTypeId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setIssueTypeId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO.Builder
setJira(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO.Builder
setJira(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
setJiraRest(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO.Builder
setJiraRest(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO.Builder
setJiraRest(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO.Builder
setJiraSchema(JsonTypeBean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO.Builder
setJiraSchema(JsonTypeBean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
setJql(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO.Builder
setKey(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO.Builder
setLabel(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO.Builder
setLabel(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
setLabel(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO.Builder
setLimit(Integer) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
setMillis(Long) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO.Builder
setMimeType(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationCreateDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO.Builder
setName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO.Builder
setNext(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO.Builder
setNext(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
setOngoingCycle(SlaInformationOngoingCycleDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO.Builder
setOrganizationId(Integer) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization.OrganizationServiceDeskUpdateDTO.Builder
setParticipants(PagedDTO<UserDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setPaused(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO.Builder
setPlatformVersion(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO.Builder
setPlatformVersion(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
setPrev(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO.Builder
setPrev(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
setProjectId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setProjectId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO.Builder
setProjectKey(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO.Builder
setProjectName(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO.Builder
setQueueCount(QueueCountDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO.Builder
setRaiseOnBehalfOf(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO.Builder
setReindexRequired(RuleMessage, boolean) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper: Set the reindex required flag for a given issue
setReindexRequired(RuleMessage, boolean, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.IssueMessageHelper
setRemainingTime(DurationDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO.Builder
setRemainingTime(DurationDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO.Builder
setRenderedValue(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO.Builder
setReporter(UserDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setRequestFieldValues(List<CustomerRequestFieldValueDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setRequestFieldValues(Map<String, Object>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO.Builder
setRequestParticipants(List<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO.Builder
setRequestType(RequestTypeDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setRequestType(RequestTypeDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO.Builder
setRequestTypeFields(List<RequestTypeFieldDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO.Builder
setRequestTypeFields(List<RequestTypeFieldDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
setRequestTypeId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setRequestTypeId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO.Builder
setRequired(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO.Builder
setRequired(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
setRuleSetId(RuleMessageBuilder, Long) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.RuleSetMessageHelper
setSelf(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO.Builder
setSelf(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO.Builder
setSelf(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO.Builder
setSelf(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.links.SelfLinkDTO
setSelf(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO.Builder
setSelf(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
setServiceDesk(ServiceDeskDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setServiceDeskId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setServiceDeskId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO.Builder
setServiceDeskId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO.Builder
setSize(long) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO.Builder
setSize(Integer) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
setSla(PagedDTO<SlaInformationDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setStart(Integer) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
setStartTime(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO.Builder
setStartTime(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO.Builder
setStatus(PagedDTO<CustomerRequestStatusDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO.Builder
setStatus(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.status.CustomerRequestStatusDTO.Builder
setStatusDate(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.status.CustomerRequestStatusDTO.Builder
setStopTime(DateDTO) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO.Builder
setTemporaryAttachmentId(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO.Builder
setTemporaryAttachmentIds(List<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO.Builder
setTemporaryAttachments(List<TemporaryWebAttachmentDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO.Builder
setThumbnail(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO.Builder
setTimeZone(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO.Builder
setUseCachedQueueCount(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO.Builder
setUser(RuleMessage, String, ApplicationUser) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.UserMessageHelper: Set the actual user object in the message cache
setUser(RuleMessageBuilder, String, ApplicationUser) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.UserMessageHelper: These methods allow setting user information in the message
setUser(RuleMessageBuilder, String, String) - Method in interface com.atlassian.servicedesk.api.automation.execution.message.helper.UserMessageHelper
setUserNames(Set<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO.Builder
setUsernames(Set<String>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.participant.RequestParticipantUpdateDTO
setValidValues(List<RequestTypeFieldValueDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO.Builder
setValidValues(List<RequestTypeFieldValueDTO>) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
setValue(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO.Builder
setValue(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
setValue(Object) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestFieldValueDTO.Builder
setValues(List<T>) - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO.Builder
setVersion(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO.Builder
setVersion(String) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
setWeb(URI) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO.Builder
setWithinCalendarHours(boolean) - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO.Builder
shouldStripAttachment(ServiceDeskEmailAttachmentMatcher.Attachment) - Method in interface com.atlassian.servicedesk.spi.email.attachment.ServiceDeskEmailAttachmentMatcher: Given an ServiceDeskEmailAttachmentMatcher.Attachment return whether it should be stripped (ie.
shouldStripText(List<String>) - Method in interface com.atlassian.servicedesk.spi.email.replystripping.ServiceDeskEmailReplyMatcher: Evalute the current text block and return whether the message should be stripped from this point onwards.
shouldStripTextOnIssueCreation(List<String>) - Method in interface com.atlassian.servicedesk.spi.email.replystripping.ServiceDeskEmailReplyMatcher: Same as ServiceDeskEmailReplyMatcher.shouldStripText(List) but when this matcher is executed on issue creation.
SimplePagedRequest - Class in com.atlassian.servicedesk.api.util.paging: A simple immutable implementation of PageRequest
SimplePagedRequest(LimitedPagedRequest) - Constructor for class com.atlassian.servicedesk.api.util.paging.SimplePagedRequest
SimplePagedRequest(int, int) - Constructor for class com.atlassian.servicedesk.api.util.paging.SimplePagedRequest
size() - Method in interface com.atlassian.servicedesk.api.util.paging.PagedResponse
size() - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl
SLAChangeEvent - Interface in com.atlassian.servicedesk.api.sla.event: An event that causes SLA to recalculate
SlaInformation - Interface in com.atlassian.servicedesk.api.sla.info: Information about a named Service Level Agreement
SlaInformationCompletedCycle - Interface in com.atlassian.servicedesk.api.sla.info: Information about the completed cycles of a Service Level Agreement
SlaInformationCompletedCycleDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.sla
SlaInformationCompletedCycleDTO(DateDTO, DateDTO, boolean, DurationDTO, DurationDTO, DurationDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
SlaInformationCompletedCycleDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.sla
SlaInformationDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.sla
SlaInformationDTO(String, String, SelfLinkDTO, List<SlaInformationCompletedCycleDTO>, SlaInformationOngoingCycleDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
SlaInformationDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.sla
SlaInformationOngoingCycle - Interface in com.atlassian.servicedesk.api.sla.info: Information about the ongoing cycle of a Service Level Agreement
SlaInformationOngoingCycleDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.sla
SlaInformationOngoingCycleDTO(DateDTO, DateDTO, boolean, boolean, boolean, DurationDTO, DurationDTO, DurationDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
SlaInformationOngoingCycleDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.sla
SlaInformationQuery - Interface in com.atlassian.servicedesk.api.sla.info: A query parameter object for the SlaInformationService calls
SlaInformationQuery.Builder - Interface in com.atlassian.servicedesk.api.sla.info
SlaInformationService - Interface in com.atlassian.servicedesk.api.sla.info: Provides methods to query Service Level Agreement information about an issue
SlaInformationService.DurationFormatter - Interface in com.atlassian.servicedesk.api.sla.info: This allows you to format SLA durations into friendly String versions
SoftwareInfoDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.info
SoftwareInfoDTO() - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO: Deprecated.
SoftwareInfoDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.info
sortAndToPagedResponse(LimitedPagedRequest, List<T>, Comparator<T>) - Static method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl: Use the provided Comparator to sort and reduces a list of items to the system enforced limited page size.
START_QUERY_PARAM_NAME - Static variable in class com.atlassian.servicedesk.api.rest.dto.paging.RestPagedRequest
status() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequest.CustomerRequestStatus: Display status of a customer request
statusInstant() - Method in interface com.atlassian.servicedesk.api.request.CustomerRequest.CustomerRequestStatus: Time on which the status transition

T

temporaryAttachmentIds(List<TemporaryAttachmentId>) - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters.Builder
temporaryAttachmentIds() - Method in interface com.atlassian.servicedesk.api.comment.ServiceDeskCommentCreateParameters: Optional list temporary attachment ID's to associate with the Comment.
TemporaryWebAttachmentDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
TemporaryWebAttachmentDTO(String, String) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO
TemporaryWebAttachmentDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.attachment
Then - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: Represents the THEN part of a rule
thenAction() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ThenBuilder
ThenAction - Interface in com.atlassian.servicedesk.spi.automation.rulethen: Represents an action to be performed as a result of an event occurring and meeting a set of criteria in the rules engine.
ThenAction.ThenActionParam - Interface in com.atlassian.servicedesk.spi.automation.rulethen: Contains params to be used by the then action to invoke the relevant action
ThenActionConfiguration - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: Represents configuration for rule actions.
ThenActionException - Exception in com.atlassian.servicedesk.api.automation: A subclass of ServiceDeskServiceException used when a ThenAction invocation fails.
ThenActionException(ExceptionMessage) - Constructor for exception com.atlassian.servicedesk.api.automation.ThenActionException
ThenActionException(ExceptionMessage, Throwable) - Constructor for exception com.atlassian.servicedesk.api.automation.ThenActionException
thenActions() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.ThenBuilder
ThenActionValidator - Interface in com.atlassian.servicedesk.spi.automation.rulethen: Responsible for validation of rule component configurations, namely
ThenActionValidator.ThenActionValidationParam - Interface in com.atlassian.servicedesk.spi.automation.rulethen: Contains params to be used by the ThenActionValidator to validate the then action
ThenValidationResult - Class in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation
ThenValidationResult(ValidationResult, List<ValidationResult>) - Constructor for class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ThenValidationResult
TimeMetric - Interface in com.atlassian.servicedesk.api.sla.metrics: Represents a Time Metric for a Service Desk.
TimeMetricCondition - Interface in com.atlassian.servicedesk.spi.sla.condition: Base interface for hit and match time metric conditions
TimeMetricConditionFactory - Interface in com.atlassian.servicedesk.spi.sla.condition: Generates conditions
TimeMetricHitCondition - Interface in com.atlassian.servicedesk.spi.sla.condition: An SLA condition can evaluate issue state
TimeMetricMatchCondition - Interface in com.atlassian.servicedesk.spi.sla.condition: An SLA condition can evaluate issue state
TimeMetricService - Interface in com.atlassian.servicedesk.api.sla.metrics: Provides methods to query about TimeMetric objects.
toArray() - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions
toPagedResponse(LimitedPagedRequest, List<T>) - Static method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl: Reduces a list of items to the system enforced limited page size.
toString() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfThenValidationResult
toString() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.IfValidationResult
toString() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleSetValidationResult
toString() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleValidationResult
toString() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ThenValidationResult
toString() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationOutcome
toString() - Method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.WhenValidationResult
toString() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails
toString() - Method in class com.atlassian.servicedesk.api.feedback.RequestFeedbackToken
toString() - Method in class com.atlassian.servicedesk.api.field.FieldId
toString() - Method in class com.atlassian.servicedesk.api.field.FieldInputValue
toString() - Method in class com.atlassian.servicedesk.api.request.CustomerRequestChannelSource
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.approval.ApproverDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentCreateResultDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.AttachmentLinkDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.CreateTemporaryWebAttachmentResultDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.attachment.TemporaryWebAttachmentDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.AdditionalCommentDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentCreateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.comment.CommentDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.date.DurationDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.CustomerRequestCreateMetaDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.field.RequestTypeFieldValueDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.info.SoftwareInfoDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationCreateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.OrganizationDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueCountDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.admin.QueueSettingsDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.queue.QueueDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestJiraFieldDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.CustomerRequestLinkDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.participant.RequestParticipantUpdateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.RequestCreateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.request.transition.CustomerTransitionExecutionDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.group.RequestTypeGroupDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.icon.RequestTypeIconLinkDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeCreateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.requesttype.RequestTypeDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.organization.OrganizationServiceDeskUpdateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.servicedesk.ServiceDeskDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationCompletedCycleDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.sla.SlaInformationOngoingCycleDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.CustomerCreateDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.links.SelfLinkDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedDTO
toString() - Method in class com.atlassian.servicedesk.api.rest.dto.paging.PagedLinkDTO
toString() - Method in class com.atlassian.servicedesk.api.util.expansion.Expansion
toString() - Method in class com.atlassian.servicedesk.api.util.expansion.Expansions
toString() - Method in class com.atlassian.servicedesk.api.util.paging.LimitedPagedRequestImpl
toString() - Method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl
toString() - Method in class com.atlassian.servicedesk.api.util.paging.SimplePagedRequest
transform(PagedResponse<F>, Function<F, T>) - Static method in class com.atlassian.servicedesk.api.util.paging.PagedResponseImpl: Converts a given PageResponse contains items of type F into an equivalent PageResponse with items of type T, transformed by the given mapper.
transitionId(Integer) - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionExecutionParameters.Builder: Transition Id of the transition to execute.
transitionId() - Method in interface com.atlassian.servicedesk.api.request.transition.CustomerTransitionExecutionParameters: Get the transition id
triggerFromOtherRules(boolean) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleSetMetadataBuilder
TYPE_RUN_AS_CURRENT_USER - Static variable in interface com.atlassian.servicedesk.api.automation.configuration.user.RunAsUserContextConfig
TYPE_RUN_AS_SPECIFIC_USER - Static variable in interface com.atlassian.servicedesk.api.automation.configuration.user.RunAsUserContextConfig

U

UncheckedUser - Interface in com.atlassian.servicedesk.api.user: SDUser which is unchecked, that is the wrapped ApplicationUser could be null.
unwrap(Collection<CheckedUser>) - Method in interface com.atlassian.servicedesk.api.user.UserFactory: Map a list of CheckedUser to a list of ApplicationUser.
update(ApplicationUser, long, ValidatedRuleSet, Optional<Long>, ServiceFlags) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService: Updates the ruleset with the provided id from the ruleset revision identified by fromRevisionId to a new revision with the configuration contained in the provided updatedConfig.
update(ApplicationUser, long, ValidatedRuleSet, Optional<Long>) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.RuleSetService
updateCustomerRequest(ApplicationUser, CustomerRequestUpdateParameters) - Method in interface com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService: Update the CustomerRequest using the given parameters
updateRequestType(ApplicationUser, RequestTypeUpdateParameters) - Method in interface com.atlassian.servicedesk.api.requesttype.RequestTypeService: Update a RequestType with using the provided RequestTypeUpdateParameters.
userContext() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleSetMetadataBuilder
UserDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.user
UserDTO(String, String, String, String, boolean, String, UserLinkDTO) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.user.UserDTO
UserDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.user
UserFactory - Interface in com.atlassian.servicedesk.api.user: Factory to handle conversions between SDUser and JIRA ApplicationUser classes.
UserLinkDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.user: Users currently report 2 links - jiraRest, which reports the Jira REST resource for the user, and "self", which reports JSD's.
UserLinkDTO(URI, Map<String, String>, URI) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.user.UserLinkDTO
UserLinkDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.user
UserMessageHelper - Interface in com.atlassian.servicedesk.api.automation.execution.message.helper: Manages issue objects attached to a RuleMessage
users(Set<ApplicationUser>) - Method in interface com.atlassian.servicedesk.api.organization.UsersOrganizationUpdateParameters.Builder
users() - Method in interface com.atlassian.servicedesk.api.organization.UsersOrganizationUpdateParameters
UsersInOrganizationQuery - Interface in com.atlassian.servicedesk.api.organization: Parameters to query ApplicationUser inside an existing CustomerOrganization.
UsersInOrganizationQuery.Builder - Interface in com.atlassian.servicedesk.api.organization
UsersOrganizationUpdateDTO - Class in com.atlassian.servicedesk.api.rest.dto.domain.organization
UsersOrganizationUpdateDTO(Collection<String>) - Constructor for class com.atlassian.servicedesk.api.rest.dto.domain.organization.UsersOrganizationUpdateDTO
UsersOrganizationUpdateDTO.Builder - Class in com.atlassian.servicedesk.api.rest.dto.domain.organization
UsersOrganizationUpdateParameters - Interface in com.atlassian.servicedesk.api.organization: Information supplied to OrganizationService#addUsersToOrganization) to add users to an organization
UsersOrganizationUpdateParameters.Builder - Interface in com.atlassian.servicedesk.api.organization

V

validate(ApplicationUser, RuleSetInput) - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputValidationService: Validates a RuleSetInput object for errors, and returns the ValidatedRuleSet if passed.
validate(IfConditionValidator.IfConditionValidationParam) - Method in interface com.atlassian.servicedesk.spi.automation.ruleif.IfConditionValidator: Perform validation on the provided ifConditionValidationParam
validate(ThenActionValidator.ThenActionValidationParam) - Method in interface com.atlassian.servicedesk.spi.automation.rulethen.ThenActionValidator: Perform validation on the provided thenActionValidationParam
validate(WhenHandlerValidator.WhenHandlerValidationParam) - Method in interface com.atlassian.servicedesk.spi.automation.rulewhen.WhenHandlerValidator: Perform validation on the provided whenHandlerValidationParam
ValidatedRuleSet - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation: Represents a validated rule set
ValidationOutcome - Class in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation
ValidationOutcome(RuleSetValidationResult, ValidatedRuleSet) - Constructor for class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationOutcome
ValidationOutcome(RuleSetValidationResult) - Constructor for class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.ValidationOutcome
ValidationResult - Class in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation: Represents the result of validation performed by some rule set validator.
ValidationResult.ValidationErrors - Class in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation
validValues() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeField: List of valid options as field's value if applicable, or empty otherwise
value() - Method in class com.atlassian.servicedesk.api.field.FieldId: Raw value of the field ID
value() - Method in class com.atlassian.servicedesk.api.field.FieldInputValue
value(String) - Method in class com.atlassian.servicedesk.api.field.impl.RequestTypeFieldValueImpl.BuilderImpl
value() - Method in class com.atlassian.servicedesk.api.field.impl.RequestTypeFieldValueImpl
value(String) - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldValue.Builder
value() - Method in interface com.atlassian.servicedesk.api.field.RequestTypeFieldValue: The value of this field value
value() - Method in class com.atlassian.servicedesk.api.request.CustomerRequestChannelSource: The unique value of the source channel
valueOf(String) - Static method in enum com.atlassian.servicedesk.api.approval.ApprovalDecisionType: Returns the enum constant of this type with the specified name.
valueOf(String) - Static method in enum com.atlassian.servicedesk.api.request.CustomerRequestQuery.REQUEST_OWNERSHIP: Returns the enum constant of this type with the specified name.
valueOf(String) - Static method in enum com.atlassian.servicedesk.api.request.CustomerRequestQuery.REQUEST_STATUS: Returns the enum constant of this type with the specified name.
valueOf(String) - Static method in enum com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestType: Returns the enum constant of this type with the specified name.
valueOf(String) - Static method in enum com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionResponseType: Returns the enum constant of this type with the specified name.
valueOf(String) - Static method in enum com.atlassian.servicedesk.api.sla.condition.HitEvent: Returns the enum constant of this type with the specified name.
valueOf(String) - Static method in enum com.atlassian.servicedesk.api.sla.condition.MatchEvent: Returns the enum constant of this type with the specified name.
values() - Static method in enum com.atlassian.servicedesk.api.approval.ApprovalDecisionType: Returns an array containing the constants of this enum type, in the order they are declared.
values() - Static method in enum com.atlassian.servicedesk.api.request.CustomerRequestQuery.REQUEST_OWNERSHIP: Returns an array containing the constants of this enum type, in the order they are declared.
values() - Static method in enum com.atlassian.servicedesk.api.request.CustomerRequestQuery.REQUEST_STATUS: Returns an array containing the constants of this enum type, in the order they are declared.
values() - Static method in enum com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionRequestType: Returns an array containing the constants of this enum type, in the order they are declared.
values() - Static method in enum com.atlassian.servicedesk.api.rest.dto.domain.approval.ApprovalDecisionResponseType: Returns an array containing the constants of this enum type, in the order they are declared.
values() - Static method in enum com.atlassian.servicedesk.api.sla.condition.HitEvent: Returns an array containing the constants of this enum type, in the order they are declared.
values() - Static method in enum com.atlassian.servicedesk.api.sla.condition.MatchEvent: Returns an array containing the constants of this enum type, in the order they are declared.
Version - Interface in com.atlassian.servicedesk.api.info: Represents a software version

W

when() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.RuleBuilder: Get the When of this rule
When - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: Represents the when of a rule
whenHandler() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.WhenBuilder: Adds a new when handler
WhenHandlerConfiguration - Interface in com.atlassian.servicedesk.api.automation.configuration.ruleset: Represents configuration for rule trigger handlers.
WhenHandlerContext - Interface in com.atlassian.servicedesk.api.automation.execution.whenhandler: Context provided to when handlers.
WhenHandlerProjectContextService - Interface in com.atlassian.servicedesk.api.automation.execution.whenhandler
WhenHandlerRunInContextService - Interface in com.atlassian.servicedesk.api.automation.execution.whenhandler
whenHandlers() - Method in interface com.atlassian.servicedesk.api.automation.configuration.ruleset.input.RuleSetInputBuilder.WhenBuilder
WhenHandlerService - Interface in com.atlassian.servicedesk.api.automation.execution.whenhandler: Responsible for retrieving the configurations
WhenHandlerValidator - Interface in com.atlassian.servicedesk.spi.automation.rulewhen: Responsible for validation of rule component configurations, namely
WhenHandlerValidator.WhenHandlerValidationParam - Interface in com.atlassian.servicedesk.spi.automation.rulewhen: Contains params to be used by the WhenHandlerValidator to validate the when handler
WhenValidationResult - Class in com.atlassian.servicedesk.api.automation.configuration.ruleset.validation
WhenValidationResult(ValidationResult, List<ValidationResult>) - Constructor for class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.WhenValidationResult
withGlobalRuleSetErrors(String...) - Static method in class com.atlassian.servicedesk.api.automation.configuration.ruleset.validation.RuleSetValidationResult
withId(String) - Static method in class com.atlassian.servicedesk.api.field.FieldId: Create a new instance using the raw JIRA Field ID
withValue(Object) - Static method in class com.atlassian.servicedesk.api.field.FieldInputValue: Create a new instance using the supplied value, which is shaped specific to the field being set.
withValue(String) - Static method in class com.atlassian.servicedesk.api.request.CustomerRequestChannelSource: Construct a custom source channel using your unique value.
wrap(ApplicationUser) - Method in interface com.atlassian.servicedesk.api.user.UserFactory: Returns a CheckedUser from the application user or an error if an internal error occurred, or the ApplicationUser was null.
wrap(Collection<ApplicationUser>) - Method in interface com.atlassian.servicedesk.api.user.UserFactory: Map a list of ApplicationUser to a list of CheckedUser.
wrapUnchecked(ApplicationUser) - Method in interface com.atlassian.servicedesk.api.user.UserFactory: Returns a UncheckedUser from the application user.
wrapUserKey(String) - Method in interface com.atlassian.servicedesk.api.user.UserFactory: This turns a user key into a JIRA Application User and then wraps it up.
wrapUsername(String) - Method in interface com.atlassian.servicedesk.api.user.UserFactory: This turns a username into a JIRA Application User and then wraps it up.
wrapUsernames(Collection<String>) - Method in interface com.atlassian.servicedesk.api.user.UserFactory: This turns usernames into a JIRA Application User and then wraps them to CheckedUser.

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