Uses of Interface
com.atlassian.servicedesk.api.ServiceDesk

Packages that use ServiceDesk

Package	Description
com.atlassian.servicedesk.api	NOTE: These interfaces are public and are for consumption by non-Atlassian plugins and consideration will be given to and guarantees made for its compatibility between releases.
com.atlassian.servicedesk.api.customer
com.atlassian.servicedesk.api.field
com.atlassian.servicedesk.api.permission
com.atlassian.servicedesk.api.request
com.atlassian.servicedesk.api.requesttype
com.atlassian.servicedesk.api.sla.metrics

Uses of ServiceDesk in com.atlassian.servicedesk.api

Methods in com.atlassian.servicedesk.api that return types with arguments of type ServiceDesk

Modifier and Type	Method and Description
com.atlassian.fugue.Either<com.atlassian.pocketknife.api.commons.error.AnError,ServiceDesk>	ServiceDeskService.getServiceDeskById(com.atlassian.jira.user.ApplicationUser user, long serviceDeskId) Retrieve a ServiceDesk by its ID
com.atlassian.fugue.Either<com.atlassian.pocketknife.api.commons.error.AnError,ServiceDesk>	ServiceDeskService.getServiceDeskForProject(com.atlassian.jira.user.ApplicationUser user, com.atlassian.jira.project.Project project) Returns an Either of the ServiceDesk associated with the given Project or AnError if: - Service Desk was not found - Service Desk was disabled - User does not have access to the ServiceDesk
com.atlassian.fugue.Either<com.atlassian.pocketknife.api.commons.error.AnError,ServiceDesk>	ServiceDeskManager.getServiceDeskForProject(com.atlassian.jira.project.Project project) Returns an Either with the ServiceDesk associated with the given Project or AnError if: - Service Desk was not found - Service Desk was disabled
com.atlassian.fugue.Either<com.atlassian.pocketknife.api.commons.error.AnError,PagedResponse<ServiceDesk>>	ServiceDeskService.getServiceDesks(com.atlassian.jira.user.ApplicationUser user, PagedRequest pagedRequest) Returns a page of service desks a user can see.

Uses of ServiceDesk in com.atlassian.servicedesk.api.customer

Methods in com.atlassian.servicedesk.api.customer with parameters of type ServiceDesk

Modifier and Type	Method and Description
com.atlassian.fugue.Either<com.atlassian.pocketknife.api.commons.error.AnError,List<CheckedUser>>	CustomerService.addCustomersToServiceDesk(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk, Set<String> usernameOrEmails) Adds existing JSD customers to a Service Desk project.

Uses of ServiceDesk in com.atlassian.servicedesk.api.field

Methods in com.atlassian.servicedesk.api.field that return ServiceDesk

Modifier and Type	Method and Description
ServiceDesk	RequestTypeField.serviceDesk() The ServiceDesk that the Request Type belongs to

Uses of ServiceDesk in com.atlassian.servicedesk.api.permission

Methods in com.atlassian.servicedesk.api.permission with parameters of type ServiceDesk

Modifier and Type	Method and Description
com.atlassian.fugue.Either<com.atlassian.pocketknife.api.commons.error.AnError,Boolean>	ServiceDeskPermissionService.isAdminAgent(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk) Checks whether the user is an agent with project admin permission.
com.atlassian.fugue.Either<com.atlassian.pocketknife.api.commons.error.AnError,Boolean>	ServiceDeskPermissionService.isAgent(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk) Checks whether the user is an agent for the given service desk.

Uses of ServiceDesk in com.atlassian.servicedesk.api.request

Methods in com.atlassian.servicedesk.api.request that return ServiceDesk

Modifier and Type	Method and Description
ServiceDesk	CustomerRequestCreateParameters.serviceDesk() The ServiceDesk of the request to be created
ServiceDesk	CustomerRequestUpdateParameters.serviceDesk() The ServiceDesk which CustomerRequest belongs to

Methods in com.atlassian.servicedesk.api.request with parameters of type ServiceDesk

Modifier and Type	Method and Description
CustomerRequestCreateParameters.Builder	CustomerRequestCreateParameters.Builder.serviceDesk(ServiceDesk serviceDesk) Set the service desk
CustomerRequestUpdateParameters.Builder	CustomerRequestUpdateParameters.Builder.serviceDesk(ServiceDesk serviceDesk)

Uses of ServiceDesk in com.atlassian.servicedesk.api.requesttype

Methods in com.atlassian.servicedesk.api.requesttype that return ServiceDesk

Modifier and Type	Method and Description
ServiceDesk	RequestTypeCreateParameters.serviceDesk() The ServiceDesk this RequestType belongs to.

Methods in com.atlassian.servicedesk.api.requesttype with parameters of type ServiceDesk

Modifier and Type	Method and Description
RequestTypeCreateParameters.Builder	RequestTypeCreateParameters.Builder.serviceDesk(ServiceDesk serviceDesk)

Uses of ServiceDesk in com.atlassian.servicedesk.api.sla.metrics

Methods in com.atlassian.servicedesk.api.sla.metrics with parameters of type ServiceDesk

Modifier and Type	Method and Description
com.atlassian.fugue.Either<com.atlassian.pocketknife.api.commons.error.AnError,TimeMetric>	TimeMetricService.getTimeMetric(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk, int metricId) Returns a time metric within a service desk given its id
com.atlassian.fugue.Either<com.atlassian.pocketknife.api.commons.error.AnError,Collection<TimeMetric>>	TimeMetricService.getTimeMetrics(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk) Returns all the time metrics defined for a service desk