com.atlassian.servicedesk.api.sla.info

Interface SlaInformationOngoingCycle

@PublicApi
public interface SlaInformationOngoingCycle

Information about the ongoing cycle of a Service Level Agreement

Method Summary

Modifier and Type	Method and Description
boolean	getBreached()
Optional<Instant>	getBreachTime()
Long	getElapsedTime()
Long	getGoalDuration()
boolean	getPaused()
Long	getRemainingTime()
Instant	getStartTime()
boolean	getWithinCalendarHours()

Method Detail

getStartTime

Instant getStartTime()

Returns:

the instant in time that the cycle started

getBreachTime

Optional<Instant> getBreachTime()

Returns:

the instant in time that the SLA breached or will breach

getBreached

boolean getBreached()

Returns:

true if the SLA has breached

getPaused

boolean getPaused()

Returns:

true if the SLA cycle is currently paused

getWithinCalendarHours

boolean getWithinCalendarHours()

Returns:

true if the SLA cycle is currently within calendar hours

getGoalDuration

Long getGoalDuration()

Returns:

the duration in milliseconds of the SLA goal

getElapsedTime

Long getElapsedTime()

Returns:

the number of milliseconds the SLA has been running

getRemainingTime

Long getRemainingTime()

Returns:

the number of milliseconds remaining on the SLA before it breaches (if it is running)