com.atlassian.servicedesk.api.event

Interface ServiceDeskCommentEvent

@PublicApi
public interface ServiceDeskCommentEvent

Represents a comment made on a customer request. Is not thrown on comment deletion.

Method Summary

Modifier and Type	Method and Description
ServiceDeskComment	getComment()
com.atlassian.jira.issue.Issue	getIssue()
Date	getTime() Time the event was created.
com.atlassian.jira.user.ApplicationUser	getUser()
boolean	isCreatedEvent() true, if the comment event is thrown during a comment creation.
boolean	isPartOfIssueChange() true, if the comment event is part of an issue edit/bulk edit operation (at least one of the issue fields changed).
boolean	isSendMail() true, if an email should be send because of this event.

Method Detail

getUser

com.atlassian.jira.user.ApplicationUser getUser()

Returns:

the user that created or modified the comment

getIssue

com.atlassian.jira.issue.Issue getIssue()

Returns:

the issue on which the comment occurred

getComment

ServiceDeskComment getComment()

Returns:

The underlying the service desk comment

isCreatedEvent

boolean isCreatedEvent()

true, if the comment event is thrown during a comment creation. false if it is a comment update event.

isPartOfIssueChange

boolean isPartOfIssueChange()

true, if the comment event is part of an issue edit/bulk edit operation (at least one of the issue fields changed).

Since:

${platform}.

isSendMail

boolean isSendMail()

true, if an email should be send because of this event.

Since:

${platform}.

getTime

Date getTime()

Time the event was created.

Returns:

time of the event

Since:

3.2.0