com.atlassian.servicedesk.api.request.transition

Interface CustomerTransitionService

@PublicApi
public interface CustomerTransitionService

Used to allow a customer to transition a CustomerRequest

Method Summary

Modifier and Type	Method and Description
com.atlassian.jira.issue.Issue	executeCustomerTransition(com.atlassian.jira.user.ApplicationUser user, CustomerTransitionExecutionParameters customerTransitionExecutionParameters) Executes a CustomerTransition for a CustomerRequest
PagedResponse<CustomerTransition>	getCustomerTransitions(com.atlassian.jira.user.ApplicationUser user, CustomerTransitionQuery customerTransitionQuery) Retrieves a list of available CustomerTransition
CustomerTransitionExecutionParameters.Builder	newExecuteParameterBuilder()
CustomerTransitionQuery.Builder	newQueryBuilder()

Method Detail

newQueryBuilder

CustomerTransitionQuery.Builder newQueryBuilder()

Returns:

a new CustomerTransitionQuery.Builder instance to build CustomerTransitionQuery

getCustomerTransitions

PagedResponse<CustomerTransition> getCustomerTransitions(@Nonnull
                                                         com.atlassian.jira.user.ApplicationUser user,
                                                         @Nonnull
                                                         CustomerTransitionQuery customerTransitionQuery)

Retrieves a list of available CustomerTransition

Parameters:

user - The user retrieving the available transitions

customerTransitionQuery - Contains the issue to retrieve from

Returns:

A PagedResponse of CustomerTransition

Throws:

ServiceDeskServiceException - on error

newExecuteParameterBuilder

CustomerTransitionExecutionParameters.Builder newExecuteParameterBuilder()

Returns:

a new CustomerTransitionExecutionParameters.Builder instance to build CustomerTransitionExecutionParameters

executeCustomerTransition

com.atlassian.jira.issue.Issue executeCustomerTransition(com.atlassian.jira.user.ApplicationUser user,
                                                         CustomerTransitionExecutionParameters customerTransitionExecutionParameters)

Executes a CustomerTransition for a CustomerRequest

Parameters:

user - The user executing the transition

customerTransitionExecutionParameters - Contains the request to transition and the transition to execute

Returns:

The transitioned Issue

Throws:

ServiceDeskServiceException - on error