com.atlassian.servicedesk.api.field

Interface CustomerRequestCreateMeta

@PublicApi
public interface CustomerRequestCreateMeta

Present a list of fields used to create a customer request. Note that list of fields eligible are varied by logging in user's permission and/or request type's field configuration.

Method Summary

Modifier and Type	Method and Description
boolean	canAddRequestParticipants() True if the logging in user can create a request with other users as participants.
boolean	canRaiseOnBehalfOf() True if the logging in user can create a request on behalf of other user.
List<RequestTypeField>	requestTypeFields() List of RequestTypeField configured under a RequestType is used to create a customer request.

Method Detail

requestTypeFields

List<RequestTypeField> requestTypeFields()

List of RequestTypeField configured under a RequestType is used to create a customer request. This is a list of fields that are visible for input, regardless it's mandatory or optional. Fields configured with preset values are excluded from the the result set.

canRaiseOnBehalfOf

boolean canRaiseOnBehalfOf()

True if the logging in user can create a request on behalf of other user.

canAddRequestParticipants

boolean canAddRequestParticipants()

True if the logging in user can create a request with other users as participants.