Package com.atlassian.servicedesk.api.sla.info

Interface SlaInformationCompletedCycle

@PublicApi @ParametersAreNonnullByDefault public interface SlaInformationCompletedCycle
Information about the completed cycles of a Service Level Agreement

  • Method Details

    • getStartTime

      Instant getStartTime()
      Returns:
      the instant in time that the cycle started

    • getStopTime

      Instant getStopTime()
      Returns:
      the instant in time that the cycle stopped

    • getBreached

      boolean getBreached()
      Returns:
      true if the SLA breached during this cycle

    • getGoalDuration

      Long getGoalDuration()
      Returns:
      the duration in milliseconds of the SLA goal

    • getElapsedTime

      Long getElapsedTime()
      Returns:
      the number of milliseconds the SLA had been running

    • getRemainingTime

      Long getRemainingTime()
      Returns:
      the number of milliseconds the SLA had left before it breached