Package com.atlassian.servicedesk.api.feedback

Interface RequestFeedbackDetailsService

@PublicApi @ParametersAreNonnullByDefault @ReturnValuesAreNonnullByDefault public interface RequestFeedbackDetailsService
Provide a way to get access to the Request Feedback details that can be used with email notifications.
Since:
3.7.0

  • Method Summary

    Modifier and Type
    Method
    Description
    RequestFeedbackDetails
    getRequestFeedbackDetails(com.atlassian.jira.user.ApplicationUser recipient, com.atlassian.jira.issue.Issue issue)
    For a given user and issue, will return the details required for Request Feedback, if: Provided user is the reporter of the provided issue The issue is a valid request in a service project Request Feedback is enabled for the Issue

  • Method Details

    • getRequestFeedbackDetails

      RequestFeedbackDetails getRequestFeedbackDetails(com.atlassian.jira.user.ApplicationUser recipient, com.atlassian.jira.issue.Issue issue)
      For a given user and issue, will return the details required for Request Feedback, if:
      • Provided user is the reporter of the provided issue
      • The issue is a valid request in a service project
      • Request Feedback is enabled for the Issue

      NB: This will be executed in the customer context. See CustomerContextService

      Parameters:
      recipient - The recipient that feedback token is requested for, who must be the reporter of issue, otherwise will error
      issue - The issue that the feedback token is requested for
      Returns:
      RequestFeedbackDetails result
      Throws:
      ServiceDeskServiceException - on error