Package com.atlassian.servicedesk.api.request

Interface CustomerRequestCreateParameters

@PublicApi
public interface CustomerRequestCreateParameters

Parameters to create an CustomerRequest

Nested Class Summary

Nested Classes

Modifier and Type	Interface	Description
static interface	CustomerRequestCreateParameters.Builder

Method Summary

Modifier and Type	Method	Description
CustomerRequestChannelSource	customerRequestChannelSource()	The source channel from which the request is created
Map<FieldId,FieldInputValue>	fieldValues()	A map of FieldId and their FieldInputValues used when creating the request.
Optional<String>	raiseOnBehalfOf()	Optional ApplicationUser's username to create the customer request on behalf of.
Optional<Set<String>>	requestParticipants()	Optional list of ApplicationUser's username of participants on this customer request Note: the function is dependent on executing user's permission, refer to RequestTypeFieldService.getCustomerRequestCreateMeta(ApplicationUser, RequestTypeFieldQuery) to test the capability
RequestType	requestType()	RequestType of the request
ServiceDesk	serviceDesk()	The ServiceDesk of the request to be created

Method Details

serviceDesk

ServiceDesk serviceDesk()

The ServiceDesk of the request to be created

requestType

RequestType requestType()

RequestType of the request

fieldValues

Map<FieldId,FieldInputValue> fieldValues()

A map of FieldId and their FieldInputValues used when creating the request. For a full list of fields to create a customer request, refer to RequestTypeFieldService.getCustomerRequestCreateMeta(ApplicationUser, RequestTypeFieldQuery)

raiseOnBehalfOf

Optional<String> raiseOnBehalfOf()

Optional ApplicationUser's username to create the customer request on behalf of. Note: the function is dependent on executing user's permission, refer to RequestTypeFieldService.getCustomerRequestCreateMeta(ApplicationUser, RequestTypeFieldQuery) to test the capability

requestParticipants

Optional<Set<String>> requestParticipants()

Optional list of ApplicationUser's username of participants on this customer request Note: the function is dependent on executing user's permission, refer to RequestTypeFieldService.getCustomerRequestCreateMeta(ApplicationUser, RequestTypeFieldQuery) to test the capability

customerRequestChannelSource

CustomerRequestChannelSource customerRequestChannelSource()

The source channel from which the request is created