Package com.atlassian.servicedesk.api

Interface ServiceDeskManager

@PublicApi
@ParametersAreNonnullByDefault
@ReturnValuesAreNonnullByDefault
public interface ServiceDeskManager

Provides access to ServiceDesk objects without permission checks.

It is intended this should only be required when performing administrative tasks where you need access regardless of permissions or without a user. Usually the ServiceDeskService should be preferred.

Method Summary

Modifier and Type	Method	Description
ServiceDesk	getServiceDeskById(int serviceDeskId)	Retrieve a ServiceDesk by its ID
ServiceDesk	getServiceDeskForPortal(Portal portal)	Returns the ServiceDesk associated with the given Portal
ServiceDesk	getServiceDeskForProject(com.atlassian.jira.project.Project project)	Returns the ServiceDesk associated with the given Project

Method Details

getServiceDeskForProject

ServiceDesk getServiceDeskForProject(com.atlassian.jira.project.Project project)

Returns the ServiceDesk associated with the given Project

Parameters:

project - the project to search by.

Returns:

ServiceDesk associated with the given Project

Throws:

ServiceDeskServiceException - on error if a service project was disabled or not found

getServiceDeskById

ServiceDesk getServiceDeskById(int serviceDeskId)

Retrieve a ServiceDesk by its ID

Parameters:

serviceDeskId - the service project ID

Returns:

the requested ServiceDesk

Throws:

ServiceDeskServiceException - on error

Since:

v3.7.0

getServiceDeskForPortal

ServiceDesk getServiceDeskForPortal(Portal portal)

Returns the ServiceDesk associated with the given Portal

Parameters:

portal - the portal to search by.

Returns:

ServiceDesk associated with the given Portal

Throws:

ServiceDeskServiceException - on error if a service project was disabled or not found

Since:

v3.7.0