Package com.atlassian.servicedesk.api.sla.info

Interface SlaInformationService

@PublicApi
public interface SlaInformationService

Provides methods to query Service Level Agreement information about an issue

Nested Class Summary

Nested Classes

Modifier and Type	Interface	Description
static interface	SlaInformationService.DurationFormatter	This allows you to format SLA durations into friendly String versions

Method Summary

Modifier and Type	Method	Description
SlaInformationService.DurationFormatter	getDurationFormatter()
PagedResponse<SlaInformation>	getInfo(com.atlassian.jira.user.ApplicationUser user, SlaInformationQuery query)	This will return information about an issue's SLAs based on the query parameters
SlaInformationQuery.Builder	newInfoQueryBuilder()	Create a builder to build SlaInformationQuerys

Method Details

newInfoQueryBuilder

SlaInformationQuery.Builder newInfoQueryBuilder()

Create a builder to build SlaInformationQuerys

getInfo

PagedResponse<SlaInformation> getInfo(com.atlassian.jira.user.ApplicationUser user,
 SlaInformationQuery query)

This will return information about an issue's SLAs based on the query parameters

Parameters:

user - the person executed this service call

query - the information query

Returns:

SLA information

Throws:

ServiceDeskServiceException - on error

getDurationFormatter

SlaInformationService.DurationFormatter getDurationFormatter()

Returns:

a SlaInformationService.DurationFormatter that can be used to format SLA durations into more friendly strings