Package com.atlassian.servicedesk.api.request

Class CustomerRequestChannelSource

java.lang.Object

com.atlassian.servicedesk.api.request.CustomerRequestChannelSource

@PublicApi
public class CustomerRequestChannelSource
extends Object

The source channel from which the CustomerRequest created. Backing Issue's then can be queried via JQL like request-channel-type = "api". In addition to system built in channels, custom channel can be built using unique value.

Field Summary

Fields

Modifier and Type	Field	Description
static CustomerRequestChannelSource	ANONYMOUS_PORTAL	Source channel from which CustomerRequests are created on JIRA Service Management's Customer Portal by anonymous user
static CustomerRequestChannelSource	API	Source channel from which CustomerRequests are created by Jira Service Management's REST API or Java API
static CustomerRequestChannelSource	EMAIL	Source channel from which CustomerRequests are created by Jira Service Management's email to create function
static CustomerRequestChannelSource	JIRA	Source channel from which Issue's are created via JIRA
static CustomerRequestChannelSource	PORTAL	Source channel from which CustomerRequests are created on a service project's customer portal

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
int	hashCode()
String	toString()
String	value()	The unique value of the source channel
static CustomerRequestChannelSource	withValue(String value)	Construct a custom source channel using your unique value.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Field Details

PORTAL

public static CustomerRequestChannelSource PORTAL

Source channel from which CustomerRequests are created on a service project's customer portal

EMAIL

public static CustomerRequestChannelSource EMAIL

Source channel from which CustomerRequests are created by Jira Service Management's email to create function

API

public static CustomerRequestChannelSource API

Source channel from which CustomerRequests are created by Jira Service Management's REST API or Java API

JIRA

public static CustomerRequestChannelSource JIRA

Source channel from which Issue's are created via JIRA

ANONYMOUS_PORTAL

public static CustomerRequestChannelSource ANONYMOUS_PORTAL

Source channel from which CustomerRequests are created on JIRA Service Management's Customer Portal by anonymous user

Method Details

withValue

public static CustomerRequestChannelSource withValue(String value)

Construct a custom source channel using your unique value.

To supply a display name of your channel, provide a unique i18n properties resource, by the convention sd.customer.request.channel.source.name.{value}. Otherwise, render of the channel name will default to its value To supply a tooltip text on your channel, provide a unique i18n properties resource, by the convention sd.customer.request.channel.source.tooltip.{value}. Otherwise, render of the tooltip will default to empty.

Parameters:

value - unique value of the custom source channel

value

public String value()

The unique value of the source channel

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object