Uses of Interface
com.atlassian.servicedesk.api.ServiceDesk

Packages that use ServiceDesk

Package	Description
com.atlassian.servicedesk.api	com.atlassian.servicedesk:jira-servicedesk-api
com.atlassian.servicedesk.api.customer
com.atlassian.servicedesk.api.field
com.atlassian.servicedesk.api.permission
com.atlassian.servicedesk.api.portal
com.atlassian.servicedesk.api.request
com.atlassian.servicedesk.api.requesttype
com.atlassian.servicedesk.api.sla.metrics

Uses of ServiceDesk in com.atlassian.servicedesk.api

Methods in com.atlassian.servicedesk.api that return ServiceDesk

Modifier and Type	Method	Description
ServiceDesk	ServiceDeskManager.getServiceDeskById(int serviceDeskId)	Retrieve a ServiceDesk by its ID
ServiceDesk	ServiceDeskService.getServiceDeskById(com.atlassian.jira.user.ApplicationUser user, int serviceDeskId)	Retrieve a ServiceDesk by its ID
ServiceDesk	ServiceDeskManager.getServiceDeskForPortal(Portal portal)	Returns the ServiceDesk associated with the given Portal
ServiceDesk	ServiceDeskService.getServiceDeskForPortal(com.atlassian.jira.user.ApplicationUser user, Portal portal)	Returns the ServiceDesk associated with the given Portal
ServiceDesk	ServiceDeskManager.getServiceDeskForProject(com.atlassian.jira.project.Project project)	Returns the ServiceDesk associated with the given Project
ServiceDesk	ServiceDeskService.getServiceDeskForProject(com.atlassian.jira.user.ApplicationUser user, com.atlassian.jira.project.Project project)	Returns the ServiceDesk associated with the given Project

Methods in com.atlassian.servicedesk.api that return types with arguments of type ServiceDesk

Modifier and Type	Method	Description
PagedResponse<ServiceDesk>	ServiceDeskService.getServiceDesks(com.atlassian.jira.user.ApplicationUser user, boolean includeArchived, PagedRequest pagedRequest)	Returns a list of service projects a user can view, with an option to include archived service projects.
default PagedResponse<ServiceDesk>	ServiceDeskService.getServiceDesks(com.atlassian.jira.user.ApplicationUser user, PagedRequest pagedRequest)	Returns a list of service projects a user can view.

Uses of ServiceDesk in com.atlassian.servicedesk.api.customer

Methods in com.atlassian.servicedesk.api.customer with parameters of type ServiceDesk

Modifier and Type	Method	Description
List<CheckedUser>	CustomerService.addCustomersToServiceDesk(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk, Set<String> usernameOrEmails)	Adds existing Jira Service Management customers to a service project.

Uses of ServiceDesk in com.atlassian.servicedesk.api.field

Methods in com.atlassian.servicedesk.api.field that return ServiceDesk

Modifier and Type	Method	Description
ServiceDesk	RequestTypeField.serviceDesk()	The ServiceDesk that the Request Type belongs to

Uses of ServiceDesk in com.atlassian.servicedesk.api.permission

Methods in com.atlassian.servicedesk.api.permission with parameters of type ServiceDesk

Modifier and Type	Method	Description
boolean	ServiceDeskPermissionService.isAdminAgent(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk)	Checks whether the user is an agent with project admin permission.
boolean	ServiceDeskPermissionService.isAgent(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk)	Checks whether the user is an agent for the given service project.

Uses of ServiceDesk in com.atlassian.servicedesk.api.portal

Methods in com.atlassian.servicedesk.api.portal with parameters of type ServiceDesk

Modifier and Type	Method	Description
Portal	PortalManager.getPortalForServiceDesk(ServiceDesk serviceDesk)	Returns the Portal associated with the given ServiceDesk.
Portal	PortalService.getPortalForServiceDesk(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk)	Returns the Portal associated with the given ServiceDesk.

Uses of ServiceDesk in com.atlassian.servicedesk.api.request

Methods in com.atlassian.servicedesk.api.request that return ServiceDesk

Modifier and Type	Method	Description
ServiceDesk	CustomerRequestCreateParameters.serviceDesk()	The ServiceDesk of the request to be created
ServiceDesk	CustomerRequestUpdateParameters.serviceDesk()	The ServiceDesk which CustomerRequest belongs to

Methods in com.atlassian.servicedesk.api.request with parameters of type ServiceDesk

Modifier and Type	Method	Description
CustomerRequestCreateParameters.Builder	CustomerRequestCreateParameters.Builder.serviceDesk(ServiceDesk serviceDesk)	Set the service project
CustomerRequestUpdateParameters.Builder	CustomerRequestUpdateParameters.Builder.serviceDesk(ServiceDesk serviceDesk)

Uses of ServiceDesk in com.atlassian.servicedesk.api.requesttype

Methods in com.atlassian.servicedesk.api.requesttype that return ServiceDesk

Modifier and Type	Method	Description
ServiceDesk	RequestTypeCreateParameters.serviceDesk()	The ServiceDesk this RequestType belongs to.

Methods in com.atlassian.servicedesk.api.requesttype with parameters of type ServiceDesk

Modifier and Type	Method	Description
RequestTypeCreateParameters.Builder	RequestTypeCreateParameters.Builder.serviceDesk(ServiceDesk serviceDesk)

Uses of ServiceDesk in com.atlassian.servicedesk.api.sla.metrics

Methods in com.atlassian.servicedesk.api.sla.metrics with parameters of type ServiceDesk

Modifier and Type	Method	Description
TimeMetric	TimeMetricService.getTimeMetric(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk, int metricId)	Returns a time metric within a service project given its id
Collection<TimeMetric>	TimeMetricService.getTimeMetrics(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk)	Returns all the time metrics defined for a service project