Atlassian JIRA
| java.lang.Object | |
| ↳ | com.atlassian.jira.test.util.lic.sd.ServiceDeskLicenses |
Some Service Desk (SD) licenses used in testing. SD has three different types of license:
| License Type | SD Version | Plugin or JIRA License | Description |
| Tier Based Pricing (TBP) | 1.x | Plugin | This is where SD has to be licensed for the same number of users as JIRA. For example, a JIRA licensed with a JIRA commercial 500 user license will require a SD commercial 500 user license. This means that every user is a SD agent (even customers). |
| Agent Based Pricing (ABP) | 2.x | Plugin | This is where SD has its own user limit on the number of agents. The only requirement is that the the SD agent limit be less than or equal to the JIRA user limit. This allows SD to bless a subset of the JIRA users as SD agents (e.g supporters) which allows customers to only pay for the agents they need. As an added advantage people using the customer view are free. |
| Role Based Pricing (RBP) | 3.x | JIRA | Same as the ABP (mostly) except that it is licensed as a JIRA Product rather than a plugin. |
| Fields | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| LICENSE_SERVICE_DESK_ABP | Service Desk ABP license (aka. | ||||||||||
| LICENSE_SERVICE_DESK_ABP_ACADEMIC | Service Desk ABP academic license (aka. | ||||||||||
| LICENSE_SERVICE_DESK_ABP_COMMUNITY | Service Desk ABP community license (aka. | ||||||||||
| LICENSE_SERVICE_DESK_ABP_EVAL | Service Desk ABP evaluation license (aka. | ||||||||||
| LICENSE_SERVICE_DESK_BAD_LEGACY | A Service Desk legacy license with no-user count. | ||||||||||
| LICENSE_SERVICE_DESK_JIRA7 | Service Desk license with both application and plugin properties. | ||||||||||
| LICENSE_SERVICE_DESK_JIRA7_NON_BACKWARD_COMPATIBLE | Service Desk license with application properties only. | ||||||||||
| LICENSE_SERVICE_DESK_RBP | A JIRA based Service Desk RBP license (aka. | ||||||||||
| LICENSE_SERVICE_DESK_RBP_EVAL | A JIRA based Service Desk RBP evaluation license (aka. | ||||||||||
| LICENSE_SERVICE_DESK_TBP | Service Desk TBP license (aka. | ||||||||||
| LICENSE_SERVICE_DESK_TBP_EVAL | Service Desk TBP evaluation license (aka. | ||||||||||
| LICENSE_SERVICE_DESK_TBP_EVAL_EXPIRED | Service Desk TBP evaluation license that has already expired (aka. | ||||||||||
| LICENSE_SERVICE_DESK_TBP_UNLIMITED | Service Desk TBP license (aka. | ||||||||||
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Inherited Methods | |||||||||||
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From class
java.lang.Object
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Service Desk ABP license (aka. Service Desk v2) with 100 agents.
Service Desk ABP academic license (aka. Service Desk v2).
Service Desk ABP community license (aka. Service Desk v2).
Service Desk ABP evaluation license (aka. Service Desk v2).
A Service Desk legacy license with no-user count. Its an invalid license.
Service Desk license with both application and plugin properties.
Service Desk license with application properties only.
A JIRA based Service Desk RBP license (aka. Service Desk v3).
A JIRA based Service Desk RBP evaluation license (aka. Service Desk v3).
Service Desk TBP license (aka. Service Desk v1).
Service Desk TBP evaluation license (aka. Service Desk v1).
Service Desk TBP evaluation license that has already expired (aka. Service Desk v1).
Service Desk TBP license (aka. Service Desk v1).